Direct Support Staff
Company: CT Clinical Services, Inc.
Location: New Haven
Posted on: January 16, 2026
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Job Description:
Job Description Job Description What We Offer: At Turnbridge, we
believe we offer career growth, training opportunities and a fun
work environment. Turnbridge is not just a job but a lifestyle. You
can build lasting relationships with both co-workers and clients.
If you are curious, open-minded and care about helping people, then
Turnbridge is the place for you. Benefits: Competitive Pay: $17 to
$20 per hour Health, Dental and Vision Insurance Paid time off 401K
Short-Term and Long-Term Disability All shifts are available and
needed for the following programs: Young Men's, Young Women's,
Adolescent. Shifts Available: 8am to 4pm 4pm to 12am 12am to 8am
Schedules Available: Thursday to Monday Friday to Tuesday Tuesday
to Saturday Sunday to Thursday Schedules will include one weekend
day and rotating holidays. Further information will be discussed in
the interview process. Job Description: We are seeking
compassionate, dedicated, and hardworking individuals to join our
team as Direct Support Staff. The ideal candidate will work closely
with adolescents and young adults facing substance abuse and mental
health challenges, providing guidance, support, and a safe
environment to encourage their recovery and personal growth. If
you’re passionate about making a difference and want to be part of
a team dedicated to helping young individuals achieve their fullest
potential, we’d love to hear from you. Key Responsibilities:
Provide direct care and support to our clients in one of our
extended care programs: adolescent, young men’s or young women’s.
Offer emotional support and actively listen to clients, fostering a
safe, trusting environment. Support treatment plans and monitor
progress under the guidance and direction of therapists and program
coordinators. Encourage and motivate clients to participate
activities, group counseling, and life skills training. Help
clients develop coping strategies, communication skills, and
positive decision-making habits to contribute to their everyday
life. Maintain accurate documentation of client interactions,
behaviors, and progress according to agency guidelines. Work
collaboratively with a multidisciplinary team, including program
directors, therapists, and case managers, to ensure comprehensive
care. Provide crisis intervention and de-escalation as needed,
ensuring client safety and well-being is all around the top
priority. Ability to build rapport with clients and maintain a
non-judgmental, empathetic approach. Promote a positive,
structured, and meaningful environment that supports recovery.
Qualifications: Previous experience in caregiving, direct support,
or working with individuals facing mental health or substance abuse
issues is preferred High school diploma or equivalent required;
relevant certifications or college coursework in psychology, social
work, or related fields is a plus CPR and/or PMT certification
highly preferred but not necessary. Must be able to pass state and
national background checks Valid drivers license for at least 3
years Strong communication skills, both verbal and written. Ability
to handle difficult situations and remain calm under pressure. Team
player mentality with a positive attitude and strong work ethic.
This position requires the ability to regularly lift and carry
objects weighing up to 50 pounds. This position requires extended
periods of standing and walking as well as walking up and down
flights of stairs.
Keywords: CT Clinical Services, Inc., New Haven , Direct Support Staff, Social Services , New Haven, Connecticut
