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Pre -Sales Support solution Architect

Company: Cognyte
Location: Melville
Posted on: November 18, 2021

Job Description:

Why Cognyte We're a values-driven business with a strong passion for innovation that makes a meaningful impact on the world around us. Our purpose is crystal clear: we deliver Actionable Intelligence in the service of a safer world. This purpose lives in all of our people and guides us in everything we do. We are calling out to the curious minds of the world, who are looking to break new ground and bring innovative ideas to life. So, if this is you, then we're the match for you. And you'll love it here because: * We empower our people to explore, learn, and grow. * We develop cutting-edge technology that makes this world a safer place. * Our teams are small, agile, and collaborative. * We have a global presence that spans every continent (excluding Antarctica), with development centers in Israel and worldwide. * We provide many and varied opportunities for individual exploration and career development. * We have a vibrant culture where you can fulfill your bold ambitions. * We encourage creativity and personal expression. Overview of Job Function: Title: Solution Consultant - SIS Sales Enablement Reports To: Manager of Solution Consultants Business Unit: SIS Location: United States The solutions design group's primary focus is presales. We positively impact operational agility as highly skilled technology experts deliver presales excellence to find, win and keep customers on a global scale. Solution Consultants are solutions experts on the entire SIS portfolio of products. Principal Duties and Essential Responsibilities: Solution Consultants Own the Following Disciplines: * Assist the SIS sales team in building solutions to meet customer needs and provide detailed product specifications. * Provide follow-up support in disseminating technical information on specific applications to other departments. * Provide technical assistance to the Regional Sales Manager, working with Manufacturer's Representatives and integrators, to ensure quality system designs. * Work closely with SIS Product Management and Development teams to become familiar with upcoming product offerings to arm the sales force with technical knowledge on current and future products. * Travel to customer sites as necessary to perform tasks assigned by management or work remotely with customers to resolve issues. * Establish and maintain positive customer relationships, always keeping in mind that the customer is our priority. * Establish and build relationships with consultants, end-users and partners by serving as the technical liaison for Sales Enablement to Solution Deployment and Solution Support. Our goal is to be the trusted technology advisor and long-term business planning, partner. * Follow industry technology trends through self-study, formal training, and knowledge with cognyte internal colleagues and appropriate external audiences. * Participation in a defined risk review process, including presentation of technical requirements of the solution architecture and required use cases. The Solution Consultant owns the technical presentations in all risk review processes. * Presales to post-sales technical handoff with supporting documentation and onsite meeting support as necessary. * Trade show planning, communication, setup, demonstrations, teardown, lessons learned reports. * Assist the Sales Enablement Bid Response Team as needed to provide RFP / specification review and technical response; the team with outside sales and our partners to ensure winning bid proposals. * Assist with sales proposal and quote reviews for technical accuracy and provide approval. * Conduct onsite and remote technology demonstration webinars with partners to end-users and consultants. * Implementation of proof of concept and pilot programs for controlled release software builds. * Remote and onsite technical training of partners and end-users. * New product introduction pre-release testing, demo script development, and launch support. Minimum Requirements: * Bachelor's degree in engineering, computer science, or IT is preferred, or related equivalent field experience. * 4-6 years of experience in a technical security/surveillance presales capacity for enterprise solutions design and deployment. * 5+ years of experience interfacing with engineering product management and sales organizations. * Exceptional time management, organizational, and customer-facing skills. * Demonstrated success and performance in a matrix team environment. * Excellent written/oral communication skills. * Works well under pressure with strong technical aptitude. * Travel averages 50%. Preferred Requirements: * Knowledge of current MS technologies, including MS OS, MS SQL, MS tools, VMware, virtualization, and storage technology. * Management of large geographically dispersed partners and end-user customer base. * Enterprise software solutions, surveillance. * Technical experience and competency in enterprise software and system solutions. We believe that diverse teams drive the greatness of ideas, products, and companies. Whatever your race, gender, age, creed, or taste in music - if you've got the drive, commitment, and dedication to be the best, do your best, and work with the best, then join us. We're waiting for you. We can work remotely for almost all roles and countries and make every effort to make the work-from-home experience comfortable and productive for employees. And whether you are working from home or in an office, your health and wellbeing are always our top priority. Curious? Apply now. To Learn More: www.cognyte.com

Keywords: Cognyte, New Haven , Pre -Sales Support solution Architect, Sales , Melville, Connecticut

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