Revenue Cycle System Analyst I - PAS
Company: Yale NewHaven Health
Location: New Haven
Posted on: September 21, 2023
OverviewTo be part of our organization, every employee should
understand and share in the YNHHS Vision, support our Mission, and
live our Values. These values - integrity, patient-centered,
respect, accountability, and compassion - must guide what we do, as
individuals and professionals, every day.Reports to the Manager,
Patient Account Systems with responsibility for providing analysis
when implementing and installing new systems and upgrades. Performs
routine and complex system maintenance duties requiring a high
degree of experience and expertise. Constructs reports, automated
scripting, and extracts from the Revenue Cycle Systems and Business
Objects (report writer). Primary responsibilities include:
analyzing work flows and understanding policies, procedures, and
constraints of operations. In depth and precise investigation and
documentation of operational specification and application
functionality is required. Serves as a resource to revenue cycle
management team, determining project needs, developing proposals,
and recommending opportunities for technological and work flow
improvement. They then work under the appropriate direction to
build, install, and support these improvement projects. Recommends
methods for improving procedures that result in optimizing system
utilization and increasing overall effectiveness of the operation.
Functions as primary contact and support during the implementation
of new projects, workflows, and upgrades, trouble shooting and
fielding questions from end-users during go-live periods. Attention
to detail is a critical skill for this position. Successful
candidates enjoy helping other users identify how technology can
support business needs and assist with adoption of culture
- 1.Serve as primary resource for the users in analyzing problems
with the system or the feasibility and form of additional
developments/enhancements to the system. Serve on the
implementation team for analysis, planning, testing, and
implementation of new solutions or new releases of existing
software applications. Analyzes system upgrade documentation to
understand the impact on operations. Identifies/ recommends
improvements to operational workflows, procedures, forms, or data
which maximize system utilization and productivity.
- 2.Develop and maintain the following system functionalities and
components: tables/dictionaries, keystroke emulator scripts,
parameters and processing settings, system screen flows, edits,
forms, letters, and reports. Performs routine and complex system
maintenance (e.g. updates prorations, bill code edits, evaluates
Visual Basic and Boston Workstation scripts, PNS updates, insurance
updates, updates to small balance and bad debt write-offs,
interface maintenance, etc).
- 3.Work with Epic/IT and other vendors on the specifications and
of the interfaces between the Epic and vendor systems. Designs,
configures, tests, and analyzes interfaces and reports according to
departmental standards to ensure proper system configurations.
- 4.Serve as the departmental liaison and coordinator with
internal Epic/IT representatives, as well as representatives from
the various systems vendors, for reporting problems and the need
for maintenance and/or developmental work. In addition to the
Patient Financial and Access Systems, supports in a variety of
ways, multiple interface systems that connect to the main systems
in order to achieve department goals.
- 5.Work with Epic/IT and external vendors on interfaces to
external payers (i.e. especially those interfaces utilizing
teleprocessing and EDI). Works on extracts of information from main
business systems and transfer of this information to other systems,
including a data warehouse.
- 6.Assist advanced users in the development/refinement of
report(s), or construct new departmental report(s) utilizing the
report writer capabilities (i.e. Business Objects) of vendor
applications or other tools as needed. This can include PC based
database applications, data warehouse applications, or other
utilities based on various computer platforms.
- 7.Serve as the department's coordinator and primary liaison for
external vendors/payers on system-related issues (such as
eligibility and EDI): electronic communications and transaction
formats. Works with the Epic/IT department when needed to modify
existing systems and formats or implement types of electronic
exchanges and formats.
- 8.Identifies, documents, and reports system issues to the
appropriate department management staff and external system vendors
as needed. Follows up and coordinates resolution of system issues
with the appropriate internal or external persons or vendors.
- 9.Assess departmental needs and researches potential additions
to the department's software applications (including new versions
of existing applications) in order to increase the effectiveness of
the department's operation.
- 10.Responsible for assigned projects involving analyzing and
implementing required system changes necessary to meet business
needs or address identified system issues. Orchestrates system
improvement projects when required.
- 11.Assists in training of new Systems Analysts in areas of
system that are primary responsibility or area of expertise.
Develops and delivers in-service education to various
- 12.Acts as a resource to management and staff on system related
topics. Develops working relationships with end users by routinely
attending area staff or operational meetings.
QualificationsEDUCATIONBachelor's Degree in Accounting, Financial
or Business Administration, Computer Science or related
field.EXPERIENCEMinimum 3 years experience in Revenue Cycle and/or
healthcare technology strongly preferred; 1 to 2 years analytical
skills required. Proficient in at least one of the following
relational databases (Crystal, Access, Excel) preferred.
Familiarity with FTP file processing and general file management
practices recommended.LICENSUREApplicable Epic Certification will
be required based on assigned service line/area of
responsibility.SPECIAL SKILLSAbility to work independently and meet
deadlines with minimal supervision and ability to deal with
simultaneous tasks, communicate effectively, problem solve, and
develop creative solutions to complex problems required. Strong
organizational, problem solving and listening skills, attention to
detail, innovative thinking and ability to inspire others required.
Must possess a high level of customer service skills and
participate as strong, collaborative team player. Capable of
managing end user relationships. Working knowledge or experience in
Microsoft Office tools and an understanding of computer system
capabilities to address process requirements required. SQL language
preferred. YNHHS Requisition ID95223
Keywords: Yale NewHaven Health, New Haven , Revenue Cycle System Analyst I - PAS, Professions , New Haven, Connecticut
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