Dispatcher-5

Company: Pilot Freight Services
Location: New Haven
Posted on: September 16, 2023

Job Description:

Pilot has the best employees in the transportation and logistics industry!

Essential Functions:

• Scheduling drivers to make freight delivery or collect shipments and packages
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
• Planning predetermined routes for drivers
• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
• Monitoring truck repairs and maintenance schedules
• Logging vendor complaints or concerns
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Other duties as requested
  SKILLS/COMPETENCIES:
  
  • Strong aptitude for time management
  • Excellent understanding of local and state traffic laws and regulations
  • Ability to make quick changes in routing
  • Strong interpersonal skills
  • Ability to prioritize and multitask
  • Deep understanding of computer software and technologies
  • Able to read, write and speak English
    Additional Job Details :
    
    EDUCATION:
    
    • GED or higher
      EXPERIENCE :
      
      • 2-3 years of freight dispatching experience is highly valued
        
        PHYSICAL REQUIREMENTS:
        
        This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.
        
        If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!
        
        Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations. Our definition of fully vaccinated for purposes of new hire is as follows: In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:
        • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
        • 2 weeks after a single-dose vaccine, such as Johnson & Johnson s Janssen vaccine

Keywords: Pilot Freight Services, New Haven , Dispatcher-5, Professions , New Haven, Connecticut