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Network Operations Center Technician

Company: Bartech Staffing
Location: Melville
Posted on: September 22, 2022

Job Description:

Job Description If you are an experienced Network Operations Center Technician looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some of the biggest companies in the nation. Our client has a need for a Network Operations Center Technician. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you! Applicant must be eligible to work in the US for immediate opening. -For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client. Network Operations Center Technician - - - - - - - Job Responsibilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your specific duties as a Network Operations Center Technician will include: - - - - - - - - - - -

  • Job Title: Network Operations Center Technician
  • Location: 201 Old Country Rd, Suite 125, Melville, NY 11747
  • Pay Rate: Dependent on Experience
  • Length: 1 year (eligible to extend/convert)
  • Responsible for monitoring either SONET, DWDM, or IP-MPLS network and environmental alarms from a centralized Network Operations Center (NOC) ensuring high availability and attainment of service levels. Detects and analyzes alarms to provide basic to moderate fault isolation and remote troubleshooting, escalating if necessary.
  • Provides Tier 2 support and services to the SCN NOC. Interface with SCN field personnel and work with internal resources to ensure company???s network and circuits uptime is according to service level agreements. Be a technical lead on network management systems and performance monitoring tools as it relates to remote connectivity network and escalate issues as needed. This position will require limited off hour on call to support field and NOC personnel.
  • Provide technical lead on network management systems and performance monitoring tools (i.e. Solar Winds, Cacti).
  • Provide technical support for multi-vendor Routers and switches.
  • Resolve remote connectivity issues on links and modems in a timely manner.
  • Maintaining network configuration data and backups for all Remote connectivity implementations and equipment.
  • Perform CISCO router IOS upgrades as required.
  • Interface with IT team in support of VPN connections to remote sites.
  • Support and maintain network stability.
  • Provide technical support via telephone or e-mail to field personals and vendors. This will include diagnosis of hardware problems and software support on cisco routers.
  • Resolve technical problems through personal knowledge, research or teamwork.
  • Escalate cases to the appropriate skill level in line with defined procedures in order to ensure timely resolution of service level agreements and maintain customer satisfaction.
  • Coordinate onsite visits and parts ordering with and third-party field teams.
  • Meet productivity and quality targets as agreed with the Manager.
  • Contribute to the improvement of processes, procedures and tools.
  • Help and support other members of the team through sharing of information and effective team working.
  • Diagnose and resolve software hardware connectivity problems.
  • Manage and deploy software upgrades to production network equipment as required.
  • Responsible for opening, updating and closing customer and event specific trouble tickets, monitoring FNNOC e- mail distribution and creating FCC outage notifications.
  • Executes maintenance method and procedures (MOPs) associated with approved change management request(CMR) activities.
  • Performs N.E. acceptance review and works to resolve outstanding issues where possible.
  • Assists in outage root cause analysis, process improvement initiatives, and automation.
  • Perform other duties as assigned or required Network Operations Center Technician Job Requirements As a Network Operations Center Technician you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.
    • Bachelor???s degree in Computer Science Engineering or related degree or equivalent experience and/or technical training in electronics
    • Three (3) to five (5) year of related work experience
    • Basic understanding of network security principles and concepts. (Including VPN)
    • TCP/IP and Networking troubleshooting
    • Knowledge of wireless telecommunications network management systems(Knowledge of Solar Winds a plus)
    • CCNA certification preferred Network Operations Center Technician Benefits As a Network Operations Center Technician with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits. Available benefits for Network Operations Center Technician Position may include (but are not limited to):
      • Exceptional medical, dental, and vision
      • 401(k) Make the most of your experience! Apply now! Keywords: -IND123US

Keywords: Bartech Staffing, New Haven , Network Operations Center Technician, Professions , Melville, Connecticut

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