Director of Medicare Marketing Production

Company: Anthem, Inc.
Location: New Haven
Posted on: November 22, 2020

Job Description:

Welcome to the Anthem Careers site! We have been hard at work to improve our job search and application systems to better serve you. It is now easier to find and apply for relevant jobs as well stay connected with Anthem. Here are a few of the updates you may notice: No more profiles! We no longer require you to create a log in and password to apply for a job and you won't be able to access previously created profiles, but don?t worry ? we still have your previous application(s) on file. Due to technical difficulties currently being resolved, the ?Track Your Job Application Status? functionality is not available. Job Alerts ? If you had previously registered to receive job alerts and wish to continue to receive these notifications, please re-register by clicking the ?job alert? button. NEW! Didn?t find a job that is right for you? Join a Talent Network to stay informed on news and job opportunities with the Anthem Team! It is important that you apply using an email address which is unique to you and not shared with a friend, relative, spouse, or significant other. Our recruiting system uses your email address as your unique identifier. If you apply with a shared email address, your application will overwrite any previous applicant record with the same email address. Additionally, please ensure that you use a valid email address, free from typos, as there are a variety of communications which may be sent to the email address with which you apply Director of Medicare Marketing Production Location: New Haven, CT Job Family: Marketing Req #: PS40468-2236 Date Posted: Oct 19, 2020 We are Anthem, Inc. (NYSE: ANTM), a health care company dedicated to improving lives and making insurance simpler. Through our affiliated companies, Anthem serves more than 106 million people, including more than 42 million within our family of health plans ? that?s one in eight Americans! In our Medicare marketing organization, we are aligning around consumers. From when they first consider a Medicare product, to joining Anthem, we want to create better connections that build confidence in their benefits and help them achieve better health. To do that, we focus on developing solid strategies, informed by research and data, and supported by strong creative, measured for its effectiveness. Ultimately, we want to be a business partner to the organizations we work with, and serve our shareholders. If you have a passion for a career that impacts individual lives, we want to speak with you about joining our marketing team. This leader will be responsible for developing and implementing marketing [production] services strategy across the phases of the Medicare consumer lifecycle ? Acquisition> Onboarding> Engagement> Renewal. In addition, as the function leader, she/he will be responsible for developing best-in-class [production] strategies and developing a team that delivers services across print production, print-on-demand technologies, translations services, direct marketing and acquisition/retention programs, population mailings, and condition-based marketing programs.-- Primary duties to include, but are not limited to:--? Leads communication with key stakeholders as required ensuring awareness and understanding of Production Services capabilities, goals, and challenges.--? Oversees the management of vendor technology /print/POD/translations/ordering platforms through maintaining expertise.--? Develops and implements business process improvement to establish new vendor and print/mail/translations buying and co-mingling strategies, and achieve optimal savings for the Company.--? Stays abreast of and utilizes emerging technology to achieve administrative savings.--? Leads the consultation services associated with producing Marketing collateral, materials, and services.--? Works with Centers of Enterprise Excellence across Marketing and the company to ensure alignment of purpose and assess the implication of strategic business goals and enterprise direction as it relates to marketing strategies and tactics.--? Utilizes web-based technology to aid in the print procurement process wherever possible.--? Responsible for the entire production process from hand-off of content and art files from design, to services purchase, preflight, press check, warehouse delivery, and inventory control.--? Ensures the highest quality output by implementing quality control measures for all facets of production (print, fulfillment, translations, and programs).--? Accurate production forecasting based on CPU/sales and/or membership plan; production/fulfillment tracking and tight vendor controls per forecast.? Fulfillment expense monitoring and controls against budget.? Operational reporting and analytics. Member-level fulfillment reconciliation and reporting, to ensure audit readiness.? Hires, trains, coaches, counsels, and evaluates the performance of direct reports.-- Qualifications --Requires a BA/BS in a related field; 6-10 years leading marketing services/operations; prior experience at a Director level managing a cross-functional team of geographically dispersed associates; experience managing fulfillment, print production, translations, and digital production services; or any combination of education and experience, which would provide an equivalent background. High proficiency in MS Word, Excel, Outlook, PowerPoint, and Project. Understanding of CMS marketing guidelines. Anthem, Inc. is ranked as one of America?s Most Admired Companies among health insurers by Fortune magazine and is a 2019 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem. EEO is the Law Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees. Anthem, Inc. is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you are an individual with a disability and require a reasonable accommodation to complete the application process, please email Human Resources at ability@icareerhelp.com for further assistance. *WARNING : Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Please be advised that Anthem will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission here by selecting the ?Rip-offs and Imposter Scams? option. Anthem requires a completed online application for consideration of employment for any position.

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