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Librarian IV - Public Services Administrator

Company: City of New Haven
Location: New Haven
Posted on: September 18, 2023

Job Description:

Are you ready to be part of a visionary team that is transforming lives and building a strong, informed community for tomorrow? The New Haven Free Public Library is seeking a passionate and innovative Librarian IV to lead and manage our library system's critical components. As the incumbent, you will have a unique opportunity to oversee neighborhood branch libraries, the Young Minds and Family Learning department, and coordinate mobile library services like the Bookmobile and Book Bike to engage community members across the City of New Haven.

In this assignment, incumbent:
Collaborates with the City Librarian and the other public services administrators to provide consistent and effective oversight and management of the Library.
Oversees the development of services and programming for adults system-wide. Provides direct supervision to the managers of the Adult Services at Ives Main and Ives Squared departments; coaches, develops, and ensures effective performance of these individuals.
Coordinates the Library's customer experience program. Engages staff throughout the library system in the development and implementation of initiatives and programs to improve the set of experiences for library patrons.
Has lead responsibility for the Library's Communications and Marketing Program. Oversees the budget for this program.
Develops and issues promotional materials for the Library's programs. Prepares standard outreach packets. Works in collaboration with the Library Foundation on the development of advocacy materials.
Uses the ongoing analysis of library statistics to reach new patrons and identify new opportunities for community engagement.


Master's degree in Library Science from an American Library Association accredited library school (or its foreign equivalent); and a minimum of 6-10 years of experience in professional library work; including three years of experience in an administrative or supervisory capacity; or the necessary knowledge, abilities and skills as stated in the job description, including but not limited to:

Extensive knowledge of the principles and techniques of library organization and management;
Considerable knowledge of library personnel administration;
Considerable knowledge of library and city fiscal and budgetary procedures;
Ability to communicate effectively in representing the library's vision, mission, and values to the public;
Extensive knowledge of the principles and practices of library service.
Extensive, demonstrated knowledge of the principles and practices of effective library service, library organization and management, and human resource management.
Knowledge and experience in communications, marketing, and public relations.
Experience in grant writing and grant management.
Experience with graphic design, website management, and the development of promotional materials using a variety of software applications.
Experience in social media and with digital technology, including emerging technologies such as makerspaces and data analysis platforms.

In order to be considered for this title, you must apply during the posting period via the online application portal.

1) Go to
2) First-time users will click "New User Registration" and create your Applicant Profile
3) Click on available job postings and Apply Online. You will need a valid, working email address to apply.

Please note that our method of communication with applicants is by email. In the application process, please provide us with a valid email address, and ensure you monitor your email, including spam or junk, for correspondence from our department.

If you experience technical difficulties in the online application process, please contact our office at 203-946-8252 or email

Accepting applications through 09/24/23; may be extended.

Keywords: City of New Haven, New Haven , Librarian IV - Public Services Administrator, Other , New Haven, Connecticut

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