Ambulatory Care Assistant
Company: Yale New Haven Health System
Location: New Haven
Posted on: January 27, 2023
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Job Description:
Overview
To be part of our organization, every employee should understand
and share in the YNHHS Vision, support our Mission, and live our
Values. These values - integrity, patient-centered, respect,
accountability, and compassion - must guide what we do, as
individuals and professionals, every day.Under the direction of the
Registered Nurse, and as a member of the interdisciplinary
healthcare team, provides patient centered care based upon respect
for patients preferences, values and needs. Responsibilities
include but not limited to direct and indirect patient care
activities which are essential in providing high quality and safe
patient care consistent with an exceptional patient experience.
Based on experience and training, the UAP demonstrates competence
in patient-centered care, teamwork, communication and
collaboration, evidence-based practice, safety and informatics.
These competencies will be defined by the scope of practice and
requisite knowledge, skills and attitudes. Patient and family
centered care (PFCC) at YNHH is demonstrated by working with
patients and their families based on the 4 principles of PFCC:
participation, dignity and respect, information sharing, and
collaboration. This includes providing service excellence by
creating a great "First Impression" by demonstrating exemplary
customer service skills for all customer groups including patients,
families/friends, physicians, staff and support department
personnel. Adherers to "I Am YNHH" service excellence pledge and
promotes a positive work environment.EEO/AA/Disability/Veteran
Responsibilities
Qualifications
EDUCATION -A minimum of a high school diploma or GED Have graduated
from an approved, accredited, postsecondary medical assisting
program, Nursing Assistant Program, or Patient Care Associate
Training -EXPERIENCE -Preferred 12-18 months experience prior work
as a Medical Assistant, Nursing Assistant, or Patient Care
Associate, preferably in an outpatient clinical setting or relevant
patient care environment. Should have clinical competency.
-LICENSURE -Preferred current medical assisting credential
(certifications or registration) acceptable to, and recognized by,
the Connecticut Department of Public Health. -SPECIAL SKILLS
-Demonstrated ability to communicate effectively with patient,
families, peers, and interdisciplinary team. Demonstrate
flexibility in adjusting priorities and adjust work plans based on
the needs of the patient, the service/unit, and the patient care
team. Demonstrates professional, appropriate, effective and tactful
written, verbal and nonverbal communication with patients,
families, medical staff, colleagues, and all internal and external
employees. -PHYSICAL DEMAND -Able to lift a minimum of 40 pounds.
Ability to perform tasks of physical endurance and dexterity as
required by placement. Consistent use of proper body mechanics.
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Additional Information
THIS POSITION IS COVERED BY THE TEAMSTERS COLLECTIVE BARGAINING
AGREEMENTMinimum - $15.25/hr.Maximum - $26.54/hr.
YNHHS Requisition ID
67447
Keywords: Yale New Haven Health System, New Haven , Ambulatory Care Assistant, Other , New Haven, Connecticut
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