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Tech Support Specialist II

Company: TalentBridge
Location: Melville
Posted on: January 25, 2023

Job Description:

TalentBridge, a leader in the professional recruiting industry, is seeking candidates to work as a Tech Support Specialist II.


Responsibilities
Onsite and Remote Technical Support:


  • Helpdesk Triage
  • Troubleshooting and supporting end users
  • Office 365 Support
  • Working with 3rd Party Vendors to resolve investigate and resolve issues.



    Technology Services Projects


    • Installing desktop hardware and software
    • Performing desktop imaging and configuration
    • Installing and configuring printers



      Recurring Tasks to maintain Network and Infrastructure


      • Software Updates
      • Checking Maintenance Logs
      • Verifying Backups
      • Security and Compliance Audits



        Knowledge of:


        • IT and network management, including PC and terminal-based resource delivery; network infrastructure; Azure cloud host utilization and deployment; and 3rd party management of deliverables.
        • IT experience in infrastructure, break fix workstations, Networking/Server/Datacenter, Security, Cloud, MS Office 365, compliance, active directory.
        • Telecommunications, including delivery of dial tone, wide area network, virtual private network, and remote access functionality.



          Required Qualifications:


          • 3+ years progressive experience in IT
          • IT Certifications preferred - MCP, Network +, Security +, CCNA

            #LI - CC

Keywords: TalentBridge, New Haven , Tech Support Specialist II, Other , Melville, Connecticut

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