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Full Time Teller

Company: Apple Bank for Savings
Location: East Hampton
Posted on: November 22, 2022

Job Description:

Hiring immediately. $1,000 new hire sign -on bonus! Wouldn't it be great to build your career at a bank that's known for putting the best interests of their customers first? That's exactly who we are, come grow with us at Apple Bank! What we offer: $1,000 sign-on bonus payable after completing 90 days of employment Excellent starting salary plus incentives Comprehensive employee benefits package, including medical, dental, vision, pre-tax transit, health and life and disability insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Up to $5,250 tuition reimbursement Full Time Teller East Hampton, Long Island, NY The Teller processes a variety of routine financial transactions including but not limited to: check cashing, withdrawals, deposits, and loan payments, while delivering exceptional customer service. The incumbent in this position actively engages customers and provides them with basic information regarding Apple Bank products/services and refers customers to more experienced colleagues in order to provide suitable financial solutions. The Teller maintains and balances a cash drawer, listens to customers attentively and escalates issues to branch management as required. The Teller complies with all required Bank policies and procedures to minimize risk and protect the financial well-being of the customer. Essential Duties & Responsibilities Performs basic financial transactions, including but not limited to: check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowledge of products/services offered by Apple Bank to effectively assist the customer; recognizes opportunities to offer additional bank products/services by referring customers to the appropriate colleague within branch, meeting assigned referral goals. Complies with all operational controls, including legal, corporate, and regulatory procedures in order to minimize risk and protect the financial well-being of client; safeguard assigned cash and negotiable instruments. Maintains a cash drawer and follows proper balancing and reconciling procedures; prepares daily proof sheet at the close of business each day. Provides additional services, including the issuance of money orders, cashiers and travelers' checks, and the exchange of foreign currency. Adheres to the Bank's Code of Conduct. Performs other duties and tasks as requested. Additional Duties & Responsibilities Performs non-teller clerical duties on a periodic basis. Displays a willingness to be cross-trained on non-teller functions. Works weekends/extended hours and at neighboring branch locations when necessary. Skills, Education & Experience High school diploma or GED required. Minimum of 6 months of cash handling or customer service experience required, prior teller experience preferred but not required. Customer service focus with ability to actively listen, eliciting information, comprehending customer issues/needs, and recommending solutions. Ability to comprehend Apple Bank product offerings. Strong interpersonal and organizational skills required. Excellent verbal and written communication skills. Displays courteous and friendly behavior. Detail orientated and ability to function in a fast-paced environment. General math skills required. Basic computer skills. Self-motivated and ability to multitask effectively. Displays sound judgment and discretion when utilizing confidential information. Possesses strong work ethic, positive attitude. Ability to stand for extended periods of time. Note: All new hires must be fully vaccinated with a COVID-19 vaccine in order t

Keywords: Apple Bank for Savings, New Haven , Full Time Teller, Other , East Hampton, Connecticut

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