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Senior / Staff Technical Trainer, Enablement (AMER remote)

Company: Splunk
Location: New Haven
Posted on: November 21, 2022

Job Description:

We are looking for a dynamic and creative Senior Technical Field Enablement Instructor to join the team and help us deliver world class training to our employees, partners, and customers nationally and worldwide. In this role you will perform instructional delivery of approved course materials with a focus on enabling Professional Services Consultants for our employees and partners. Candidates must have the ability to work within a team, have strong self-discipline, and be able to work independently.You will deliver classes virtually as well as sometimes at Splunk, partner, customer, and contract facilities. The mix of virtual vs on-site instruction is currently heavily weighted to virtual, but this may change in the future.Responsibilities: I want to and can do that!--Teaches advanced technical enablement and customer focused classes.--Manages multiple projects/tasks with minimal supervision.--Consistently meets or exceeds goals and/or project milestones--Communicates effectively, both verbally and written, with management, team members, and other departments--Anticipates and resolves common problems.--Balances long and short-term goals by prioritizing activities.--Actively participates in curriculum planning sessions for new product training where required.--Reviews training curriculum and provides feedback to instructional designers--Adapts well to changing job and project requirements\--Recommends and implements solutions when project issues arise.Requirements: I have already done that!--Qualified candidates must have excellent oral presentation and customer interaction skills.--Ability to deliver training in English.--Has the ability to create productive and safe learning environments.--Possesses the ability to hold balanced discussion with different types of class attendee, with varying experiencelevels, especially where differences of opinions arise.--Demonstrates experience in training various technical audiences (i.e., consultants, software engineers, systemsadministrators, developers, sales engineers etc.)--Technical and troubleshooting skills in at least one software application or technology.--Experience with both the Linux and Windows operating systems; comfortable on the command line interface--A good understanding of basic Linux admin OS tasks like understanding and modifying file permissions, creating startup services & investigating running processes.--Must be willing to travel up to 50% (may be significantly less than that initially).--Must have or be able to obtain a current passport and be able to travel to other countries and regions without restriction.--Capable of teaching intensive 5 business day boot camps. --Hands on experience using, administering & architecting the Splunk platform, desirably in large scale deployments.--Professional Services consultancy experience in Splunk and/or other technologies.--Can speak a second language.--CSIPP (Certified Security Specialist)--Understanding of container orchestration technology.--Experience with Splunk Enterprise Security or ITSI.--History in working in IT systems and/or Security monitoring.--BA/BS degree or equivalent experience in a technical or related fieldNice to Have: --Hold the Splunk Enterprise Certified Architect certification.--Hold the Splunk Core Certified Consultant certification.--Experience with Splunk-Phantom (Security Orchestration, Automation and Response (SOAR)) a plus. Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. The base pay for this position is dependent on work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for bonus and benefits, and may be eligible for equity. Base Pay Range SF Bay Area, Seattle Metro, and New York City Metro Area Base Pay Range: $ 152,000 - 209,000 per year California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts Base Pay Range: $ 142,400 - 195,800 per year All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area. Base Pay Range : $ 129,600 - 178,200 per year About SplunkSplunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data-generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It's what we call Operational Intelligence.Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA - from technology to the way we do business. Splunk is the platform for Operational Intelligence!Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.We've built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.Benefits & Perks: Wow! This is really cool!SF OnlyMedical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ's, soccer, "Fun Fridays".Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Non SFMedical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ's, soccer and "Fun Fridays".This isn't a job - it's a life changer - are you ready?Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor's EEO is The Law notice. Please click here to review Splunk's Affirmative Action Policy Statement.Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk's Pay Transparency Nondiscrimination Provision.Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk's website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.To check on your application click here.

Keywords: Splunk, New Haven , Senior / Staff Technical Trainer, Enablement (AMER remote), Other , New Haven, Connecticut

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