Social Security Specialist
Company: Social Security Administration
Location: Riverhead
Posted on: June 25, 2022
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Job Description:
Summary This position is located in the Riverhead Field Office
at 526 East Main Street, Riverhead, New York 11901. NOTE: This
position is being filled on a full-time, and/or part-time,
permanent basis. Additional selections may be made within six
months from the closing date of this announcement. This is a
career-ladder position leading to the GS-11 grade level.
Responsibilities Once selected for the Claims Specialist position
in SSA, you will contribute to the Agency's mission through direct
and personal service to the public. This includes speaking with
beneficiaries about their rights under the Social Security laws,
gathering facts and evidence to establish eligibility for benefits,
making critical decisions to determine the amount of benefits paid
to individuals, and using state-of-the-art computer technology to
access and update information about claims. Claims Specialists
conduct interviews with the public to obtain, clarify, and verify
information about initial and continuing eligibility for
retirement, survivors, disability, health insurance benefits, and
eligibility for supplemental security income including State
supplements. In addition, they resolve discrepancies, clarify
issues and make final decisions for initial and post-entitlement
for benefits and payments; adjudicate and authorize entitlement or
disallowance actions at all levels of difficulty and complexity
under programs administered by SSA. Requirements Conditions of
Employment Qualifications All qualification requirements must be
met by the closing date of the announcement. If you are using
experience to qualify, you must have: GS-5: Three years of general
experience equivalent to the next lower grade level in the federal
service that demonstrates the ability to 1) analyze problems,
identify significant factors, gather pertinent data, and recognize
solutions; 2) plan and organize work; 3) communicate effectively
orally and in writing; and 4) use online technology and automation
tools. Examples of qualifying experience include analyzing,
explaining, applying or interpreting laws, rules, regulation or
policies. GS-7: Fifty-two weeks of specialized experience at the
GS-5 grade level or equivalent in the federal service 1) assisting
individuals in establishing their entitlement to receive benefits;
2) adjudicating, authorizing or reconsidering claims; 3) explaining
benefit entitlements or requirements to the general public; 4)
evaluating benefit program operations to assess the integrity and
quality; or 5) interpreting benefit program requirements to
formulate policies, procedures or guidelines. Note: Part-time work
is prorated in crediting experience (e.g., if you work 20 hours per
week for a 12-month period), you will be credited with 6 months of
experience. SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT
INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to
participate in a panel interview (after basic eligibility
determination) to demonstrate an aptitude for meeting and dealing
with the public. Applicants must pass this interview process in
order to be found fully qualified for this position and receive
further consideration for selection. This interview will cover
typical situations, which might be encountered on the job, in
person or over the telephone. Applicants must demonstrate qualities
such as clarity of speech, ability to listen, ability to establish
confidence and put others at ease and the ability to organize and
express thoughts clearly. If you do not pass the CAIP interview,
you will not qualify for the job. Panel interviews may be conducted
via video conferencing software, if technically feasible. NOTE:
Previous Meet and Deal results are not valid for this vacancy
announcement; you will be required to complete the CAIP assessment.
Education SUBSTITUTING EDUCATION: If you are qualifying for this
position based on completed education at an accredited U.S.
college, university, or other educational institution, you must
provide a copy of your transcripts or other proof of education
prior to being appointed. NOTE: Education completed in a foreign
institution must be deemed equivalent to that gained in
conventional/accredited U.S. education programs. It is the
applicant's responsibility to acquire U.S. Certification and
provide it at the time of application. For a list of Credential
Evaluation Services, log on to: Credential Evaluation Services.
GS-5: Completion of a full 4-year course of study in any field
leading to a bachelor's degree OR a combination of post-high school
education and the general experience described above. One year of
study is defined as 30 earned semester hours or 45 earned quarter
hours. GS-7: One full year of graduate level education in any
field. One year of full-time graduate education is defined as 18
earned semester hours or 27 earned quarter hours. A combination of
graduate level education and the specialized experience as
described above OR a Bachelor's degree and superior academic
achievement in any field can be applied as a substitution. Superior
academic achievement is based on: Graduated in the upper third of
the graduating class in the college, university, or major
subdivision; OR Graduated with a cumulative 3.0 GPA or higher out
of 4.0 based on 4 years of education, or based on courses completed
during the final 2 years of the curriculum; OR Graduated with a 3.5
GPA or higher based on the average of all the required courses
completed in the major field or the required courses in the major
field completed during the final 2 years of the curriculum; OR
Election to membership in a national scholastic honor society that
meets the minimum requirements of the Association of College Honor
Societies (except for freshman honor societies). COMBINING
EDUCATION AND EXPERIENCE: Experience and education as described
above may be combined to meet the minimum qualification
requirements. GS-5: Experience and education as described above may
be combined to meet the minimum qualification requirements. GS-7:
Experience and graduate level education as described above may be
combined to meet the minimum qualification requirements. Experience
and education will be computed as percentages of the overall
requirements and must equal to 100 percent when combined.
Additional Information Selective Service: If you are a male
applicant born after December 31, 1959, you must certify that you
have registered with the Selective Service System, or are exempt
from having to do so under the Selective Service Law. See
www.sss.gov. Reasonable Accommodation Requests: If you believe you
have a disability (i.e., physical or mental), covered by the
Rehabilitation Act of 1973 as amended and Americans with
Disabilities Act 1990 as amended, that would interfere with
completing the USA Hire Competency Based Assessments, you will be
granted the opportunity to request a reasonable accommodation in
your online application. Requests for Reasonable Accommodations for
the USA Hire Competency Based Assessments and appropriate
supporting documentation for Reasonable Accommodation must be
received prior to starting the USA Hire Competency Based
Assessments. Decisions on requests for Reasonable Accommodations
are made on a case-by-case basis. If you meet the minimum
qualifications of the position, after notification of the
adjudication of your request, you will receive an email invitation
to complete the USA Hire Competency Based Assessments. You must
complete all assessments within 48 hours of receiving the URL to
access the USA Hire Competency Based Assessments. To determine if
you need a Reasonable Accommodation, please review the Procedures
for Requesting a Reasonable Accommodation for Online Assessments
here: COVID-19 Vaccination Requirement: As required by Executive
Order 14043, Federal employees must be fully vaccinated against
COVID-19 regardless of the employee's duty location or work
arrangement (e.g., telework, remote work, etc.), subject to such
exceptions as required by law. If selected, you will be required to
be vaccinated against COVID-19 no later than November 22, 2021 and
submit documentation of vaccination by November 23, 2021 OR shortly
after appointment or onboarding with SSA, if this occurs after
November 22, 2021. At the time of selection, SSA will provide
additional information regarding what documentation you must
provide and how you can request a legally required exception from
this requirement. UPDATE ON COVID-19 VACCINATION REQUIRMENT To
ensure compliance with an applicable nationwide preliminary
injunction, which may be supplemented, modified, or vacated,
depending on the course of ongoing litigation, the Federal
Government will take no action to implement or enforce the COVID-19
vaccination requirement pursuant to Executive Order 14043 on
Requiring Coronavirus Disease 2019 Vaccination for Federal
Employees. Therefore, to the extent a Federal job announcement
includes the requirement that applicants must be fully vaccinated
against COVID-19 pursuant to Executive Order 14043, that
requirement does not currently apply. Federal agencies may request
information regarding the vaccination status of selected applicants
for the purposes of implementing other workplace safety protocols,
such as protocols related to masking, physical distancing, testing,
travel, and quarantine.
Associated topics: auto, casualty, claim, claim examiner, claim
investigator, insurance adjuster, insurance examiner, investigate,
investigation, title examiner
Keywords: Social Security Administration, New Haven , Social Security Specialist, Other , Riverhead, Connecticut
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