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Enterprise Account Executive II

Company: Frontier
Location: New Haven
Posted on: May 15, 2022

Job Description:

Core ResponsibilitiesFoster extensive relationships with existing and new customers within assigned customer modules including C-Level Executives, decision-makers, influencers and key usersRetain current customer base and expand revenue through cross/up-sell opportunitiesDevelop new revenue opportunities by prospecting potential customersDevelop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Frontier to deliver resultsImprove and maintain current customer satisfaction results (NPS) through engagement and responsiveness to regular surveys and feedbackPartner collaboratively with paired Customer Service Associate to ensure outstanding customer service and responsivenessEstablish self as a trusted advisor, providing guidance on strategic initiatives in the position to instinctively know how to provide relevant insightsConnect client's business objectives with Frontier Business solutions and effectively understand and respond to customer objectionsPartner with pre-sales engagement members to align goals and ensure ongoing refinement RequirementsDeep understanding of the network attributes, complex communication products, and solutions sought by medium enterprise-level companiesDisplays ability to create new demand by proactively bringing new points of view to target accountsCan identify and articulate customer value proposition and links solutions to the customer strategyConsistently demonstrate the ability to convert qualified leads into sales opportunitiesStrong presentation skillsSales cycle management experience, including Salesforce proficiencyMinimum of an Associates Degree, Bachelor's Degree preferred; or equivalent relevant experienceMinimum of 5-9+ years of business-to-business experience in Medium to Large sized companies with a proven, documented track record of success in:Complex and Consultative Sales EnvironmentSelling individual products and integrated complex communication solutions throughout an organizationTelecommunications industry experience(s) a plusCandidate must possess a valid state driver's license and have a clean driving record

Keywords: Frontier, New Haven , Enterprise Account Executive II, Other , New Haven, Connecticut

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