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Unit Associate

Company: Yale-New Haven Health
Location: New Haven
Posted on: June 12, 2021

Job Description:

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

SUMMARY

Under general supervision, providing a variety clerical duties in support of the department.

EEO/AA/Disability/Veteran

Responsibilities

    1. Acts as receptionist, greeting and interacting with patients, visitors and others.
  • 1.1 Greets all patients and visitors in a courteous and professional manner.
    1. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
    1. Handles patient appointment system.
  • 3.1 Schedules patient appointments in coordination with the clinical staff.
    1. Interacts with all others in a manner consistent with excellent hospital public relations.
  • 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
    1. Cleanliness and safety.
  • 5.1 Maintains safe, clean, and organized environment in all clerical areas.
    1. Patients' Rights.
  • 6.1 Respects patients' rights at all times identified within the institution.
    1. Supplies/ordering, errands.
  • 7.1 Assists in maintaining supplies at appropriate inventory levels.
    1. Emergency situations.
  • 8.1 Performs efficiently in emergency situations as directed.
    1. Information/in-service participation.
  • 9.1 Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications

EDUCATION

High school graduate or equivalent. Medical office training/education required.

EXPERIENCE

Experience in medical office setting required; 2+ years experience in business office with relevant transferable skill set.

SPECIAL SKILLS

Additional Information

THIS POSITION IS COVERED BY THE TEAMSTERS COLLECTIVE BARGAINING AGREEMENT

Minimum - $15.25/hr.

Maximum - $26.46/hr.

YNHHS Requisition ID

26335

Keywords: Yale-New Haven Health, New Haven , Unit Associate, Other , New Haven, Connecticut

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