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Company: Yale University
Location: New Haven
Posted on: June 10, 2021

Job Description:

Essential Duties

  1. Establishes and maintains accounts and records. Reviews records for accuracy and compliance to regulations. Initiates adjustments. 2. May authorize refunds. Completes and processes forms. Prepares and distributes billing statements. 3. Responds to inquiries through correspondence, by telephone or in person. Receives, logs, and posts payments. Prepares and verifies deposits. 4. Balances daily cash receipts. Codes account information. May compose correspondence pertaining to account activities. 5. Performs clerical functions incidental to account maintenance activities.

Required Education and Experience

Two years of related work experience and a high school level education; or an equivalent combination of experience and education.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.

Position Focus:

Reporting to the Assistant Manager of Parking and Transit Services, provides high level customer service at University owned parking garages for both members of the Yale Community and its visitors. Working under limited supervision, cashiers are asked to exercise independent judgment but seek assistance from their supervisor when necessary. A parking cashier is responsible for registering cash and credit card transactions associated with daily and monthly parking customers, including collecting payment; provide correct change by scanning, itemizing and totaling customer parking charges.

The Parking Cashier will accurately account for all daily transactions. Provides high-level customer service providing an experience that is fair, friendly, and courteous. Resolves customer issues and answers questions. Provides support to customers at the cashier station, lobby area and inside the garage area at both in and out lanes. Monitors and documents conditions in garages and lots, and contact supervisor for security, facilities, or equipment related issues. Responsible for minor equipment failures, loading and unloading of ticket spitters and working of overhead door and securing the parking facility. Other parking related duties as required.

Responsibilities to include, but are not limited to:

Responsible for registering cash and credit card transactions.

Accurately account for all daily transactions and report all variances to your supervisor immediately.

Provides high-level customer service.

Monitors, document and report all issues regarding the condition of the parking facility.

Performs clerical functions incidental to account maintenance activities.

Preferred Education, Experience and Skills:

Three years of related work experience, one of them in the same job family at the next lower level, and a high school education; or one year of related work experience and an Associate degree; or an equivalent combination of experience and education.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University's Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email:

Keywords: Yale University, New Haven , Cashier, Other , New Haven, Connecticut

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