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Nurse Navigator - Stroke Program

Company: Yale-New Haven Health
Location: New Haven
Posted on: June 9, 2021

Job Description:


To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Stroke Center Nurse Navigator facilitates the multidisciplinary clinical system resulting in exceptional patient care and clinical outcomes. The Nurse Navigator is involved with patients, families and staff members across the entire stroke care continuum - from pre-hospital, Emergency Department, Intensive Care Units, recovery care units, to discharge planning and follow-up calls, outpatient clinics, and community outreach events. The Nurse Navigator improves patient preparedness for treatment through education and psychosocial suport while also facilitating interaction between patients, their physician(s) and referrals as appropriate. The Nurse Navigator assists in the development of appropriate educational materials and program monitoring to promote coordination of care and patient satisfaction. The Nurse Navigator assists the clinical and leadership team with program development, expansion and successful achievement of programmatic goals.



    1. Assists with all clinical and administrative aspects, initiatives and responsibilities associated with the Stroke program.
  • 1.1 Assists physician leadership with ongoing management of the Stroke Program.
    1. Provides support to patient caregivers through guidance, direction and support in both the inpatient and outpatient settings.
  • 2.1 Assists patients and families in understanding their diagnosis, treatment options and available resources.
    1. Maintains and prepares for compliance readiness related to ongoing Joint Commission Primary and Comprehensive Stroke re-certification.
  • 3.1 Maintains knowledge of Joint Commission certification requirements.
    1. Assists physician and administrative leaders with Stroke Center quality improvement process.
  • 4.1 Participates in department specific quality improvement activity relevant to program and role.
    1. Collaborates with physicians, nurses and staff to assess educational needs of patients, families and community.
  • 5.1 Assesses needs and collaborates with physicians and clinical staff to develop and provide ongoing stroke education.
    1. Medical record management.
  • 6.1 As requested, assists with data abstraction and statistics.



Bachelor's Degree in Nursing required; Master's degree in Nursing or Healthcare preferred.


Three (3) to five (5) years experience in acute care, neuroscience rehabilitation or healthcare management required. Experience in a combination of the following will be considered: clinical care, clinical process improvement, outcomes management, case management and physician relations. Knowledge and understanding of standards related to the Joint Commission certification process and "Get With The Guidelines-Stroke" preferred. Excellent oral and written communication skills.


Connecticut RN license required; BLS and ACLS certification required; SCRN certification within three years of hire.


Candidate must be able to thrive in a fast paced, complex academic medical environment where the Nurse Navigator works as a valued member of the multidisciplinary team. Must possess understanding of clinical processes, organizational dynamics and process improvement. Must be self motivated, goal oriented and able to work independently. Must be able to work as a member of a multi-disciplinary team. Must have the ability to develop relationships and work collaboratively and effectively in partnership with patients, families, physicians, clinical staff, hospital departments, community and outside organizations. Must have excellent assessment, communication and organizational skills with the ability to manage and follow through on multiple priorities. Excellent critical thinking, analysis and assessment skills for successful process improvement planning and monitoring. Proficient in computer and data management. Must be flexible and able to quickly transition to needed roles across various care settings as described in the transition of care venues,

Additional Information

YNHHS Requisition ID


Keywords: Yale-New Haven Health, New Haven , Nurse Navigator - Stroke Program, Other , New Haven, Connecticut

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