Cadence Application Analyst
Company: Yale-New Haven Health
Location: New Haven
Posted on: June 9, 2021
To be part of our organization, every employee should understand
and share in the YNHHS Vision, support our Mission, and live our
Values. These values - integrity, patient-centered, respect,
accountability, and compassion - must guide what we do, as
individuals and professionals, every day.
The Applications Specialist functions as the primary support
contact and expert for the application. They work under the
appropriate direction to build & install and support applications.
They coordinate all issues that arise during the project for their
application area. Primary responsibilities include analyzing work
flows and understanding policies, procedures and constraints of the
clinical or business operations. In depth and precise investigation
and documentation of operational specifications and application
functionality is required. A key activity is to work with users to
determine project needs, develop proposals, and recommend
opportunities for technological and work flow improvement. They
function as the primary contact to support the implementation of
new projects and upgrades as well as troubleshoot problems and
questions from end-users during training, go-live and post go-live
periods. Attention to detail is a critical skill for this position.
Successful candidates enjoy helping other users identify how
technology can support business needs and assist with adoption.
- 1 Application Implementation and Support:. 1 .1 Supports
application implementation and support including analysis, planning
and preparation. 1 .2 Designs, configures and tests interfaces and
reports according to the departmental standards. 1 .3 Determines
the need to create in-house programs to support the new system. 1
.4 Identifies and recommends changes in workflow, procedures, forms
and/or data to make optimal use of the new system. 1.5 Provides
teammates input to workflow, design, build and testing expertise to
ensure a successful implementation. 1 .6 Assists in resolving major
design issues and recommends solutions for resolution. 1 .7
Analyzes business processes to ensure proper system configuration.
1.8 Logs, tracks, and resolves issues and changes related to
software code modifications or enhancements. 1 .9 Meets with users
to determine their requirements as it relates to hardware or
software needs. 1 .10 Informs management of all issues that are
impacting or will impact assigned area/s.
- Teamwork 2 .1 Creates and maintains regular status reports to
immediate manager. 2.2 Attends weekly team meetings to discuss team
and project related activities, issues, change, communications, and
updates. 2 .3 Completes specific task activities as documented in
project plan and/or assigned by manager. 2 .4 Works with training
team to develop application specific training curriculums and
materials. 2 .5 Supports all project team members with application
and information systems knowledge. 2.6 Promotes a team atmosphere
that is conducive to the overall accomplishment of goals,
schedules, and deadlines. 2 .7 Openly shares information with all
team members 2 .8 Willingness to subordinate individual goals for
- Other 4 .1 Coordinates interactions and activities of vendors,
both on-site and off-site. Work closely with end users to identify
business needs and benefits of implementing a computing solution
and strives to understand their needs.
Associates degree preferred or equivalent experience
Minimum 2 years experience in Healthcare and/or technology
strongly preferred. 1-2 years experience in analysis and support of
application technology is required.
Ability to work independently and meet deadlines with minimal
supervision and ability to deal with simultaneous tasks,
communicate effectively, problem solve, and develop creative
solutions to complex problems required. Strong organizational.
problem solving and listening skills, attention to detail,
innovative thinking and ability to inspire others required. Must
possess a high level of customer service skills and participate as
strong, collaborative team player . Capable of taking leadership
role in managing end user relationships. Working knowledge of
Microsoft Office tools required. Familiarity and/or certification
in Epic is preferred.
Travel to multiple YNHHS facilities is necessary.
YNHHS Requisition ID
Keywords: Yale-New Haven Health, New Haven , Cadence Application Analyst, Other , New Haven, Connecticut
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