Company: Yale-New Haven Health
Location: New Haven
Posted on: June 9, 2021
To be part of our organization, every employee should understand
and share in the YNHHS Vision, support our Mission, and live our
Values. These values - integrity, patient-centered, respect,
accountability, and compassion - must guide what we do, as
individuals and professionals, every day.
Prepares high quality short order hot food items; reheats and/or
reconstitutes food items for patients, staff, and visitors
according to specific procedures and in appropriate quantities
needed for daily food service production. The Short Order Cook must
be able to prepare and process multiple requests at a given time,
and provide customers (both internal and external) with outstanding
Customer Service. (Up to 20 points within the Responsibilities
Section may be reallocated based upon the actual task assignments
performed by an employee during the review period.) Demonstrates
and role models outstanding customer service and the Key Behaviors
outlined in the Hospital's Core Success Factors in all
- SET-UP AND PREPARATION - Sets up food prep area with
appropriate par levels of food items and equipment needed to
maintain an efficient flow of work and production. Participates in
Culinary Planning Meetings related to food production with no more
than two absences per quarter, as observed by the supervisor.
- HOT FOOD PRODUCTION - Prepares high quality grilled, sauteed,
and deep fat fried food items according to meal tickets or customer
orders for service to patients, staff, and visitors following
procedures provided. Appropriately tempers, reconstitutes and
reheats prepared food items. Prepares plates attractively,
following plating procedures, portion control guidelines and
garnishes as defined. Coordinates timing, prioritizes, and juggles
customer orders and/or meal tickets in order to maintain time lines
(cafeteria customers, kitchen patient tray line 20 minute window),
and manage multiple orders at a time.
- FOOD PRODUCTION EQUIPMENT - Demonstrates competency in the
proper operation, care and maintenance of equipment used (e.g.
grill, deep-fat fryer, pizza ovens, microwave oven, pasta cooker,
- FOOD SAFETY STANDARDS - Maintains food safety standards.
Demonstrates understanding of correct food safety principles and
techniques applicable to short order cooking and consistently
applies these techniques. Correctly uses a calibrated thermometer
to verify and document that all foods are properly cooked to
specified internal temperatures. Takes corrective action and
documents when proper food holding temperatures are not
appropriately met. Consistently and appropriately covers, labels,
dates, and stores all food items under responsibility. Reports any
food products of questionable quality to supervisor. Rotates stock
according to FIFO following departmental policy.
- ROLE MODEL AND TRAINER - Provides On -the-Job Training of new
employees in kitchen or catering. Develops newer associates and
acts as a role model. Independently utilized knowledge of kitchen
procedures as necessary to resolve issues and/or ensure customer
needs are met. Assists manager in conducting in-service training as
- SANITATION AND PERSONAL HYGIENE - Consistently follows
established sanitation and personal hygiene guidelines to help
prevent the spread of food borne illness. Maintains a clean and
neat work area by adhering to the -clean as you go- policy. Proper
hand washing techniques are followed at all times. Cleans and
sanitizes all food handling equipment prior to use according to
standard procedures. Uses and stores cleaning agents properly.
High school graduate or equivalent ( GED) required. Successful
completion of Culinary Basic Skills Training and Safe Food Handler
Training Program preferred. Graduation from an accredited 2 yr post
secondary culinary training preferred.
Sucessfully completed Short Order Cook Trainee program OR two
years experience as a Grill (Short Order) Cook required. Experience
in preparing food in an acute care facility desirable.
Very good oral communications skills required. Must have a
demonstrated ability to read, write and understand English and to
be able to communicate effectively with the Food Prep Team.. Must
have demonstrated outstanding Customer Service Skills. Must be able
to work well independently to prioritize work flow, in order to
provide the best possible patient care and Customer Service.
Knowledge of equipment
Moderate physical activity, requires ability to stand and walk
more than 4 hours per day, with ability to lift, push and pull
carts, pallets and food supplies (occasionally up to 50 pounds,
frequently up to 30 pounds and/or continuously up to 10 pounds).
Work environment involves moderate exposure to unusual elements,
such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant
odors, and/or loud noises which require following basic safety
precautions; and, working with cleaning chemicals requiring
Personal Protective Equipment (PPE's) provided.
YNHHS Requisition ID
Keywords: Yale-New Haven Health, New Haven , DOC Cook, Other , New Haven, Connecticut
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