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Pricing Clerk

Company: Nikon
Location: Melville
Posted on: June 8, 2021

Job Description:

Position Name: Pricing Clerk

Company: Nikon Inc.

Location: Melville, NY

Code: 2021PC

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If you're looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Americas Inc. Recognized among America's ten most respected brands, our products continually set new standards in each of their respective industries.

The Nikon name is equated with extraordinary imaging performance, innovation, precision and optical quality. Our brand symbol expresses Nikon's pursuit of infinite possibilities within the domain of light: from research, design and manufacturing to services and customer relations. The symbol conveys an unleashing of the power of imagination turned into actual products and services for Nikon customers. For our employees, in addition to the incredible benefits, competitive salary, 401(k) and Pension Plan, we provide a forum or continued development and opportunity.

As the Pricing Clerk for Nikon Inc., the position will be responsible for invoicing repairs performed in-house and via subcontractors; assist with the shipping of repaired products as well as processing approvals and refused / no response to estimate orders; support customers at drop-off / pick-up window; maintain shared NY MAIL inboxes; work with Customer Service agents to resolve Service issues. Invoice out all repairs performed in-house and via subcontractors, entering repair codes, parts repair information into the computer system. Additional responsibilities will include:

  • Process billings on declined charge card accounts; Provide correspondence to customer service agents to obtain correct payment method
  • Support customers at drop-off / pick-up window
  • Process drop shipments and vouchers on product replacement and exchange orders
  • Provide invoices to all subcontractors each morning.
  • Assist subcontractors with service order inquiries.
  • Invoice out Beyond Repair, Refused / No Response, Parts No Longer, and Non-US (Grey Market) orders.
  • Update orders, including placing on / off parts hold, changing material / serial numbers, pricing (category changes) and re-estimates
  • Monitor and reply to customer service agent inquiries via NY MAIL inboxes
  • Work outside of normal hours of operation, as needed, in order to fulfill essential functions and responsibilities.

QUALIFICATIONS:

  • Microsoft Word, Excel, Outlook / SAP and Sales Force experience a plus
  • Knowledge of UPS and FEDEX computer applications
  • Excellent communication skills
  • 1 - 2 years data entry, billing and customer service experience
  • High School Diploma

Please email your resume to careers.us@nikon.com and identify Code:2021PC.

Nikon is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Nikon's Department of Human Resources at (631) 547-4259 or at careers.us@nikon.com.

Keywords: Nikon, New Haven , Pricing Clerk, Other , Melville, Connecticut

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