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Manager, Time Tracking System Administration

Company: Alexion Pharmaceuticals, Inc.
Location: New Haven
Posted on: June 7, 2021

Job Description:

Position Summary

The Manager will oversee administration of Alexion's project tracking application, Journyx, and will work across teams and functions to ensure cross-business alignment. Primary roles include maintaining system administration processes and procedures, maintaining and updating project data, leading system trainings, developing and distributing reports and managing communications. The Manager must have the business experience to effectively collaborate with executives to drive decision making related to the system.

This role will interact directly with senior level leaders in R&D, IT, Finance, HR, and Tax to solve problems, drive change and implement solutions.

Principal Responsibilities

  • System Administration
  • Provide system security access to new hires and coordinate security access provision to functions that are newly added to the Journyx system
  • Manage system upgrades and / or enhancements
  • Maintain employee and manager processes / procedures (e.g. enter project time, approve project time, run report, etc.)
  • Provide input into upstream and / or downstream processes (as needed)
  • Maintain system administration processes and procedures
  • Mobile (smartphone) application support
  • Support for cloud-based, SaaS, applications
  • Vendor management of external partner (Journyx)

  • Data Maintenance & Data Governance
  • Maintain / update project data: capability, drug, compound, disease, indication, study, activity, Internal Order (IO) coding, phase, etc.
  • Provide input into HR and / or Finance data governance
  • Work with business lines to establish clear data ownership and data stewardship
  • Work with IT to map data flow and create the data dictionary; keep these current and correct
  • Ensure accurate data flow between HR, R&D, Tax, and Finance systems (e.g. SuccessFactors, Journyx, SAP, BPC/Anaplan, etc.), in partnership with IT
  • Work with data consumers to ensure consumed data is fit for purpose.

  • Reporting Generation & Management
  • Generate and distribute reports as needed / requested by the business (e.g., compliance by business line or team, cross-company charges, etc.)
  • Develop and deliver insights regarding ongoing project tracking compliance and R&D resource utilization to enable ongoing decision-making and further enhance compliance
  • Work with business partners (e.g., R&D, Finance, Tax, HR, capacity planning) to identify and implement improvements that will enhance project tracking reporting

  • Training & Communications
  • Develop, implement, and continually enhance training processes, tools, and materials for onboarding new colleagues (e.g., online self-service training materials, FAQs, etc.)
  • Conduct training sessions
  • Support expansion of project tracking utilization across the enterprise (e.g., Commercial, Global Operations, etc.) through additional and tailored trainings and communications
  • Drive efforts to increase the understanding of the importance, impact, and process of project tracking across the enterprise
  • Attend project management meetings to provide leadership insights and updates regarding project tracking data maintenance, reporting, training, and onboarding
  • Address employee and manager questions and issues via email, Zoom, office hours, and phone, ensuring swift follow-up and issue resolution

Organizational Relationships

  • Reports to Executive Director, SPPM Portfolio Management & Operations
  • Strong partnership with Project Managers, Finance, Team Leaders, Functional Line Leaders, R&D, IT, HR, and Tax


  • 5+ years of experience in a software application management role, preferably in project management
  • Demonstrated ability to develop strong partnerships to successfully operate in a highly matrix-based organization while balancing the needs of multiple stakeholders
  • Demonstrated ability to develop and deliver easy to understand trainings to a wide variety of audiences, including system administrators, managers, and system end-users
  • Detail-oriented and independently motivated
  • Track record of achievement and delivering individual and team goals
  • Flexibility to be present for project meetings and on-site trainings
  • Experience with the Pharmaceutical industry and / or the R&D function is preferred


  • Minimum of a bachelor's degree in technical discipline or business / finance
  • Post-graduate degree is preferred
  • #LI-Remote

Some opportunities happen only once in a lifetime - like a job where you have the extraordinary opportunity to change lives. At Alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseases. These patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake.

Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. As a leader in rare diseases for more than 25 years, Alexion has developed and commercializes two approved complement inhibitors to treat patients with paroxysmal nocturnal hemoglobinuria (PNH) and atypical hemolytic uremic syndrome (aHUS), as well as the first and only approved complement inhibitor to treat anti-acetylcholine receptor (AchR) antibody-positive generalized myasthenia gravis (gMG) and neuromyelitis optica spectrum disorder (NMOSD). Alexion also has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (HPP) and lysosomal acid lipase deficiency (LAL-D) as well as the first and only approved Factor Xa inhibitor reversal agent. In addition, the company is developing several mid-to-late-stage therapies, including a copper-binding agent for Wilson disease, an anti-neonatal Fc receptor (FcRn) antibody for rare Immunoglobulin G (IgG)-mediated diseases and an oral Factor D inhibitor as well as several early-stage therapies, including one for light chain (AL) amyloidosis, a second oral Factor D inhibitor and a third complement inhibitor. Alexion focuses its research efforts on novel molecules and targets in the complement cascade and its development efforts on the core therapeutic areas of hematology, nephrology, neurology, metabolic disorders and cardiology. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at:

As a leading employer in our industry, Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.

Keywords: Alexion Pharmaceuticals, Inc., New Haven , Manager, Time Tracking System Administration, Other , New Haven, Connecticut

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