Jr Insur FollowupCust Svc Rep
Company: Good Shepherd Hospice
Posted on: June 6, 2021
Jr Insur FollowupCust Svc Rep
Facility: CHS Services Inc Location: Melville, NY Department:
Billing/Follow up Category: Administrative / Business Support
Schedule: Temporary - Full Time Shift: Day shift Hours: 8am - 4pm
Catholic Health Services of Long Island (CHS) is an integrated
health care delivery system with some of the region's finest health
and human services agencies. CHS includes six hospitals, three
skilled nursing facilities, a regional home nursing service,
hospice and a multiservice, community-based agency for persons with
special needs. Under the sponsorship of the Diocese of Rockville
Centre, CHS serves hundreds of thousands of Long Islanders each
year, providing care that extends from the beginning of life to
helping people live their final years in comfort, grace and
Under the direction of the Physician Revenue Realization
Manager, the Insurance Follow Up/Customer Service Representative
Junior will be assigned projects and projects will be
Performs follow up on all outstanding accounts assigned in
accordance with established standards and procedures.
Determines reason for denial and appeals accounts as
Reviews and edits any rejections stemming from electronic
billing submissions and corrects and resubmits claims.
Verifies accuracy of patient insurance and demographic
Generates bills to patients for services not covered by
Investigates over-payments and takes appropriate action to
resolve. Initiates refund requests in accordance with departmental
Follows up on payer payment variances. Reports trends of payer
Responds to requests for information and telephone inquiries
from patients, insurance carriers, and outside agencies in a
Send secondary claims to appropriate payors.
- Performs other related duties as requested
Requirements and Qualifications:
High School diploma or equivalent required.
Strong knowledge of medical insurance and healthcare billing
Establishes and demonstrates competency in accounts receivable
systems and associated applications
Ability to communicate effectively with insurance carriers,
patients, and co-workers
Ability to comply with procedural guidelines and instructions
and to solicit assistance when situations arise that deviate from
- One year of Physician Billing experience, including insurance
carrier follow up and customer service, required.
At Catholic Health Services of Long Island your well-being comes
first, with comprehensive compensation and benefits; our offerings
go beyond the basics. In addition to multiple medical plans, life
insurance, generous paid time off and flexible spending accounts,
we also offer substantial tuition reimbursement, an employer funded
pension plan and several savings plan options for your future.
Keywords: Good Shepherd Hospice, New Haven , Jr Insur FollowupCust Svc Rep, Other , Melville, Connecticut
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