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Behavioral Health PMCS Coach and Instructor

Company: Stony Brook University Hospital
Location: Stony Brook
Posted on: June 6, 2021

Job Description:

Position Summary

The Behavioral Health Preventing and Managing Crisis Situations (PMCS) Coach and Instructor will act as a facility champion for implementation of PMCS across all psychiatric units and function as a part of a hospital-wide Crisis Intervention Team. They will work with administrators, faculty, staff to ensure that PMCS is being utilized throughout day-to-day programming and interactions with patients.

The coach/instructor shall be someone who is respected by other staff and who models PMCS values and techniques in their day-to-day work. They will be facilitators to create the culture change needed to achieve success with PMCS. They will become experts in the verbal, nonverbal, and physical techniques and be able to provide guidance related to operationalizing PMCS principles, train others in the PMCS model and utilize their PMCS skills as a part of the house-wide Crisis Intervention Team (CIT).

Duties of the PMCS coach may include the following but are not limited to:

  • Receive training in PMCS upon hire.
  • Attend PMCS Train the Trainer Training to become an instructor to assist in the training of faculty and staff in PMCS across Stony Brook and its affiliated institutions.
  • Attend regional training on the PMCS program and The Six Core Strategies (philosophy, curriculum) when offered and develop coaching/mentoring skills when offered.
  • Participate in the development and implementation of the Crisis Intervention Team that will function across all hospital units.
  • Attend as many incidents as possible to coach faculty and staff through the incident to identify strengths and opportunities for improvement, as well as participate as a CIT member.
  • Ensure constructive debriefings are held, and attend as many debriefings as possible.
  • Consult and advise facility administration on policy, procedure and supervision issues as well as sit in on various committees that affect/are affected by PMCS.
  • Conduct formal and informal competency assessments of employee skills in the nonverbal, verbal, and physical techniques.
  • In partnership with the SBUH PMCS Coordinator and unit supervisors, develop and implement competency remediation plans when necessary to address an employee's lack of skill in any/all of the de-escalation an physical techniques.
  • Coach faculty and staff on effective documentation and document directly as a member of the CIT if required and directed to do so.
  • Work with other facility PMCS instructors to adjust refresher trainings as necessary to meet current facility needs.
  • Report to the PMCS Program Coordinator quarterly using standardized format for aggregation of data.
  • Share with facility leadership successes for consideration to be shared broadly, as well as challenges so that Administration can assist in addressing.
  • Engage with patients when the milieu is stable developing relationships and rapport throughout the shift, as well as remain alert for early warning behavioral antecedents that can be de-escalated and ensure effective communication of these events with unit treatment team members.


Required: A minimum of an Associates Degree or 60 college credits in a Health/Human Services field. A minimum of 3-5 years of full time specialty experience working in an acute, inpatient or emergency psychiatric setting or in a similar hospital or residential setting. Have had some form of crisis prevention training, for example, PMCS, SCIP, CPI or other similar training. Superior verbal calming/de-escalation skills. Have a philosophy of person-centered, trauma-sensitive, and recovery-focused care. Excellent communication skills and teaching ability in informal and classroom settings. Willing to travel to participate in education/training events and as needed to develop PMCS training and coaching skills.

Preferred: A minimum of a Bachelors Degree in a Health / Human Service related field. Five years of full time experience working in an acute psychiatric setting. Experience as a trainer, teacher or professor. Specific training in PMCS (Preventing and Managing Crisis Situations). Experience working on a crisis response team.

Special Notes: Resume/CV and cover letter should be included with the online application.

Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

  • Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
  • All Hospital positions maybe subject to changes in pass days and shifts as necessary.
  • This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
  • This function/position maybe designated as essential. This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:
  • Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
  • Complete electronic reference check with a minimum of three (3) professional references.
  • Successfully complete a 5 panel drug screen*
  • Successfully complete a Background Check investigation.
  • Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.


Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.

In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed .

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Keywords: Stony Brook University Hospital, New Haven , Behavioral Health PMCS Coach and Instructor, Other , Stony Brook, Connecticut

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