OR Materials Supervisor
Company: Yale-New Haven Hospital Saint Raphael Campus
Location: New Haven
Posted on: June 6, 2021
To be part of our organization, every employee should understand
and share in the YNHHS Vision, support our Mission, and live our
Values. These values - integrity, patient-centered, respect,
accountability, and compassion - must guide what we do, as
individuals and professionals, every day.
The OR Materials Management (ORMM) Supervisor is responsible for
the successful daily operations of the department in addition to
advancing strategic and financial goals in a cost effective manner
to maximize existing resources. Manages all supply staffing issues
of direct reports. Provides supervision of inventory-level
maintenance by ensuring that orders, issues, receipts, and returns
are performed correctly by all ORMM staff. Assumes ultimate
responsibility of environment of care (EoC) issues through staff
training, rounding, and Sentact survey participation in all areas
owned by ORMM. Understands and supervises each functional component
of materials staff tasks and makes thoughtful decisions to delegate
additional tasks as appropriate. Assumes the responsibility of
assigning supplies and/or service lines to supply coordinators,
establishes par levels and monitors par -level compliance.
Proactively identifies opportunities and develops and implements
plans to achieve expense reduction initiatives and reports progress
to the OR Materials Manager. Schedules and supervises all OR supply
distribution activities and ensures customer satisfaction. Enforces
the vendor policy and delegates the authority to do so to supply
staff. Oversees the implementation of new technology and product
conversion. Maintains a working knowledge of IT systems in use by
the OR and provides support and guidance to direct reports
regarding its proper use.
- 1.Maintains supervisory control of direct reports by
proactively managing work schedules, call-outs, personal time off
coverage, performance evaluations, rounding, Kronos and
Healthstream annual competencies.
- 2.Supervises ORMM staff in their daily procurement operations
to include par-level compliance, order placement, order receipts,
stock put-away, cycle counts, par counts and monitors new
technology for all supply staff (assistants and coordinators)
within assigned site.
- 3.Builds and maintains strong working relationships with
materials management customers through regular and ongoing
meetings, rounding, development and reporting of performance
measures/ KPI's, completion of RCA's as appropriate and follow
through on any reported negative customer experience.
- 4.Assumes responsibility for overseeing the proper use of the
QSight inventory management application. Assigns responsibility
within QSight to supply staff by directing, supporting and
supervising their management of inventory to include maintaining
accurate inventory records, details, and levels for all assigned
- 5.Supervises order management functions, forecasts supply needs
and empowers the supply staff to eliminate avoidable stock-outs.
Provides support for emergency acquisition situations and
coordinates logistical details of obtaining necessary supplies on
- 6.Supervises supply staff in their assigned distribution
activities and pursues continuous improvements of the distribution
of supplies in the OR to identify and implement expense reduction
initiatives; provides oversight to OR Room Stocking Program and
staff as appropriate.
- 7.Supervises the staff's timely resolution of Accounts Payable
issues to avoid institutional credit holds and avoids disruptions
caused by any supply outages.
- 8.Enforces the OR vendor policy and holds supply staff
accountable for the same.
- 9.Participates in the review of new technology and works within
cross-functional teams to reach sound decisions. Fully supports
Northeast Purchasing Coalition (NPC), Surgical Non-Labor Committee
(SNL), and Equipment & Product Standards Committee (EPS)
initiatives by planning, coordinating and implementing all
standardization and expense reduction initiatives.
- 10.Assumes ultimate responsibility for training supply staff
and ensuring their proper use of the OR's computer systems QSight,
Lawson, Terso, MS Office Suite, and others as implemented. Provides
coverage of these systems and displays openness for adopting new
- 11.Subject matter expert responsible for the oversight and
management of the Bone & Tissue program (B&T), including
training and monitoring B&T coordinator, ensuring compliance
with TJC and other regulatory requirements. Responsible for
managing tissue market withdrawals and recalls of critical
equipment and materials.
- 12.Monitors Risk and Safety Management Alert System (RASMAS)
alerts and responsible for ensuring recall and alert compliance,
mitigation, and follow through with Perioperative Services and
Supply Chain Management.
- 13.Responsible for ensuring compliance with Centers for
Medicare & Medicaid Services (CMS) Explant requirements, overseeing
explant coordinator activities and attending monthly Medical Device
Explant Subcommittee Meeting.
- 14.Responsible for direct report competency requirements and
evaluation, training, and performance coaching, counseling and
disciplinary action as appropriate. Responsible for maintaining
department standard work, policy manuals, in accordance with
continually evolving regulatory requirements and industry best
- 15.Responsible for the oversight of Surgeon special order
supply request process, operationally critical and directly linked
to successful patient outcomes.
BS/BA required, MBA or MHA preferred.
Combination of four to six years experience in a Materials
Management or Healthcare capacity. Minimum two years direct
supervisory experience. Experience in Perioperative services,
Interventional Radiology, Catheterization Lab or other hospital
department Medical/Surgical supply point of service area is highly
preferred. Must have demonstrated knowledge and experience with
Good Manufacturing Practices (GMP) Materials Management functions
including; Inventory Management, Purchasing, Material Handling,
Accounts Payable, Quality Control, Performance Measurements, and
Inventory Planning. Must have experience with standard business
software to include Microsoft Word and Excel, as well as specific
materials management programs such as Lawson, EPIC, and other bar
code and/or RFID based tracking systems. Knowledge of federal
regulatory requirements for management and storage of materials in
a health care environment.
Certified Materials & Resource Professional Certification (AHRMM),
Certified Supply Chain Professional (APICS), Six Sigma Green Belt,
Six Sigma Black Belt, or LEAN preferred.
Must possess excellent leadership, planning and written and oral
communication skills. Must have excellent time management skills
and demonstrated ability to prioritize and follow through on
completion of operational and project related assignments. Must be
familiar with AHRMM standards related to Materials Management. Must
be able to operate and instruct others in computer/software
operation for data entry, extraction, report generation and
information management. Must clearly define, organize, prioritize,
and communicate performance expectations and accounatbilities as
realted to daily operations and to specific performance improvement
initiatives. Must be able to monitor, assess and drive desired
performance to established goals, and/or to develop action plans
with supply staff to correct deficiencies. Must ensure continual
state of readiness for regulatory inspection to include specific
materials standards and general environment of care standards, Must
implement, monitor and manage systems to ensure product
availability prior to scheduled surgery. Monitors compliance with
regulatory standards that governed healthcare including but not
limited to JCAHO, OSHA, FDA, Department of Health, etc.
YNHHS Requisition ID
Keywords: Yale-New Haven Hospital Saint Raphael Campus, New Haven , OR Materials Supervisor, Other , New Haven, Connecticut
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