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Field Service Engineer

Company: North American Partners in Anesthesia
Location: melville
Posted on: May 3, 2021

Job Description:

Position Responsibilities This position requires a highly motivated self-starter who will standardize device deployments by utilizing imaging software for easy deployments technology to that will create. The ability to engineer Assists end users in resolving hardware and software issues by fielding telephone calls and e-mail communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. Create and Maintain images for Windows based devicesImage new devices and deploy to usersMove users data and configurations as neededDeploy scanners and printers as neededCreate packages to deploy software patches and updatesTroubleshoot and correct escalated issues from Level One SupportRecommend solutions to improve processes through technologyProvide technical assistance to Senior Level ManagementAssist with help-desk tickets when needed Position Requirements 2 years experience with installing and troubleshooting Windows 7-10Experience with any kind of imaging software (Ghost, Clonezilla, macrium) Microsoft Deployment Tools preferred2 years experience in a scripting language such as powershell, python or javascriptKnowledge of the basic principles of TCP/IP v4 networking (TCP/IP v6 a plus) such as DHCP, static IPExperience and prefer hands-on activities such as computer assembly

Keywords: North American Partners in Anesthesia, New Haven , Field Service Engineer, Other , melville, Connecticut

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