Home Mortgage Senior Processor
Company: Citizens
Location: Amityville
Posted on: April 10, 2021
|
|
Job Description:
DescriptionLoan processors ensure timely and accurate management
of all mortgage loans originated by our sales partners. Processors
are responsible for gathering information and reviewing
documentation from our customers from the time of application
through closing, ensuring each customer's loan is accurate and
complies with all regulatory and bank requirements. Ideal
candidates possess exemplary customer service, organizational and
time management skills with a focus on quality and production.
Ability to meet deadlines and adherence to all bank service level
agreements and compliance and regulatory guidelines are critical.
Optimal candidates will have a proven history of meeting and/or
exceeding customer satisfaction, quality and production goals in a
fast-paced team environment.Description of Function: Professional
and timely communication in both oral and written formats with
external and internal customers; dedicated to providing superior
customer service Follow up on all required customer and third party
documentation, ensuring timely review and submission to
underwriting and closing partners in compliance with bank and
regulatory guidelines Ensure all processing required touch point
communications and follow up steps are completed while ensuring
clear and concise documentation of statuses are updated in the
record system every step of the way Meet department customer
service, quality and productivity standards within required
turn-times Access and use Citizens Bank approved websites and
programs as needed Ability to navigate product and guideline
repository to stay abreast of the latest product, policy and
procedure changes Ensure all compliance training is completed ahead
of deadlineQualificationsQualifications: Exemplary customer service
skills, both written and oral, with external and internal customers
and vendors Exceptional time management, organizational skills and
ability to meet deadlines is critical to this position Ability to
take complex terminology or documentation requests and translate
into simple and easy to understand terms for customers Attention to
detail and focus on quality while meeting productivity standards
required Must be able to multi-task in a fast paced environment
Experience navigating product, procedure and policy guidelines
Proficient PC skills, including Microsoft Office, 2-3 years'
experience preferred 3-5 years of mortgage industry experience
required 3-5 years working knowledge of DTI and LTV ratios with
ability to understand loan documentation and related reports and/or
websites preferred 3-5 years' experience processing conventional,
government and bond loans 3-5 years' experience working with
self-employed borrowers and tax returns Thorough understanding of
regulatory guidelines including, but not limited to, Fair Lending,
Reg B, TRID, etc. experience preferredEducation: High School or
Equivalent (GED) required Associate Degree / Bachelor Degree
preferredHours & Work ScheduleHours per Week: 40Work Schedule:
Monday-FridayWhy Work for UsAt Citizens, you'll find a
customer-centric culture built around helping our customers and
giving back to our local communities. When you join our team, you
are part of a supportive and collaborative workforce, with access
to training and tools to accelerate your potential and maximize
your career growth.Equal Employment OpportunityIt is the policy of
Citizens to provide equal employment and advancement opportunities
to all colleagues and applicants for employment without regard to
race, color, ethnicity, religion, gender, pregnancy/childbirth,
colleague or a dependent's reproductive health decision making,
age, national origin, sexual orientation, gender identity or
expression, disability or perceived disability, genetic
information, genetic characteristic, citizenship, veteran or
military status, marital or domestic partner status, family
status/parenthood, victim of domestic violence, or any other
category protected by federal, state and/or local laws.Equal
Employment and Opportunity Employer/Disabled/VeteranCitizens is a
brand name of Citizens Bank, N.A. and each of its respective
affiliates.
Keywords: Citizens, New Haven , Home Mortgage Senior Processor, Other , Amityville, Connecticut
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsWarehouser (Part-Time) Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...) Company: Amazon Location: Westport Posted on: 04/20/2021 Nanny Needed For 3 Children In Westport Description: We need a nanny for our 3 children in Westport. We also have a dog, he is very gentle and once he gets Company: Care.com Location: Westport Posted on: 04/20/2021 General Labor Description: Are you looking for immediate work and that makes an immediate positive impact Are you the type of person who loves diversity in your work day We are now hiring for General Labor--with a real passion (more...) Company: PeopleReady Location: Westport Posted on: 04/20/2021 Get New Installing/Repairing Window Work Today - Preview Leads In Your Area Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement Company: HomeAdvisor Location: Westport Posted on: 04/20/2021 Warehouse Laborer (Flexible Scheduling) Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...) Company: Amazon Location: Westport Posted on: 04/20/2021 Amazon Picker/Packer (Day and Night Shifts Available) Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...) Company: Amazon Location: Westport Posted on: 04/20/2021 Warehouse Attendant (Day and Night Shifts Available) Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...) Company: Amazon Location: Westport Posted on: 04/20/2021 Amazon Warehouse Attendant (Immediate Openings) Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...) Company: Amazon Location: Westport Posted on: 04/20/2021 Amazon Warehouse Assistant (Immediate Openings) - Earn $15.25/hr or more Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...) Company: Amazon Location: Westport Posted on: 04/20/2021 Amazon Warehouse Operator (Full-Time) Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...) Company: Amazon Location: Westport Posted on: 04/20/2021 |