Senior Customer Service Representative
Company: Ultimate
Location: New Haven
Posted on: January 15, 2021
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Job Description:
Sr. Customer Service Rep./Account ExecutiveOur Client is seeking
an organized Customer Service Professional to help support and grow
their current client base. This position works with both the
Production team and Sales Manger to ensure the highest level of
customer support.Responsibilities:* Provide excellent customer
services using professional communication skills* Liaison between
Sales, Warehouse, and Supply Chain to achieve in fulfilling orders
complete and on time* Main point of contact for accounts, providing
general support including sales development, order management, and
pricing* Obtain all relevant core information* Enter all orders
into ERP system* Check availability of required parts and confirm
available production slots* Confirm lead times and provide delivery
status updates to customers Job Requirements:* 2-5 years'
experience in Customer Service* Detail oriented* Organized* Must
have a strong phone presence and present professionally We are an
equal opportunity employer and make hiring decisions based on
merit. Recruitment, hiring, training, and job assignments are made
without regard to race, color, national origin, age, ancestry,
religion, sex, sexual orientation, gender identity, gender
expression, marital status, disability, or any other protected
classification. We consider all qualified applicants, including
those with criminal histories, in a manner consistent with state
and local laws, including the City of Los Angeles' Fair Chance
Initiative for Hiring Ordinance.SDL2017
Keywords: Ultimate, New Haven , Senior Customer Service Representative, Other , New Haven, Connecticut
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