District Manager

Company: Storage Rentals of America
Location: New Haven
Posted on: September 13, 2020

Job Description:

About the Organization Become the newest member of our exciting team at Storage Rentals of America (SROA) as we redefine self-storage!

Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 140 locations across 10 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers.

At Storage Rentals of America, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within.

Description We are currently looking to add a District Manager to our growing portfolio with a winning attitude, outstanding leadership skills, and a proven track record of success!

Job Description:

Review of property budgets and P&L statements with property managers to and establish goals to help drive property and company goals.

Ensure each store achieves its targeted revenue projections.

Research, define and implement operational improvements, sales, and marketing programs in support of increased revenue growth.

Manage payroll, repair, and maintenance, expense budgets and oversight of property manager incentive program.

Conduct regular property audits, ensuring properties are safe and meet all company operational standards.

Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention.

Develop the skills of store managers to ensure maximum profit potential.

Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers.

Motivate, train and develop all associates in each store, focusing on excellent customer service, rapport building and sales functions including cross and up-selling.

Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management.

Respond to customer inquiries in a timely manner and address their concerns quickly

Maintain a high level of orderliness throughout the stores through the utilization of example leadership.

Position Requirements Previous multi-unit storage management experience

Minimum of 5 years in a supervisory position

Proven leadership experience in hiring, training, and retaining teams of hourly employees

Ability to visit multiple properties within a district

AA degree in related field or equivalent combination of education and experience

Strong financial, analytical and time management skills

Proficient with Word and Excel and web-based systems

Proven results with the ability to drive revenue and control expenses to budget

Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person, in writing and over the phone.

Ability to work weekends and holidays as needed.

SROA Offers:

Competitive pay with bonus potential

Medical/Dental/Vision Coverage

Generous 401(k) match

Paid Time Off

Learning and development opportunities to maximize your potential.

Great Culture

Opportunity to work independently

Full-Time/Part-Time Full-Time Location New Haven

EOE Statement We are an equal employment opportunity employer.

Benefits None Specified

This position is currently accepting applications.

Keywords: Storage Rentals of America, New Haven , District Manager, Other , New Haven, Connecticut