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Posting Position Title Operations Director, Patient Access

Company: Yale University
Location: New Haven
Posted on: September 13, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

Provide visible and proactive leadership to patients, families, physicians, internal leaders, and partners for all initiatives related to ambulatory access to care.

Provide strategic input to senior leadership for the establishment of processes and partnerships to enhance patient access to care.

Systematically integrate company specialty practices into the Access Center.

Partner with consulting group to design and monitor the operating and technical systems of the Access Center.

Develop programs that enhance access to care.

Champion efforts to improve processes that achieve superior customer service, access, and satisfaction.

Establish triage and scheduling policies and procedures to ensure a seamless, patient experience across Yale Medicine ambulatory services using a variety of formats such as telephone, EMR, web, and fax

Bachelors Degree in a related field, plus minimum 5 years of experience in a large physician practice, or equivalent combination of education and related experience.

Experience with an established history of clinical service excellence within an academic health care environment; and demonstrated success in progressively senior leadership roles.

Keywords: Yale University, New Haven , Posting Position Title Operations Director, Patient Access, Other , New Haven, Connecticut

Click here to apply!

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