Posted Date 3 days ago (9/4/2020 7:21 PM)
Employment Type Fulltime-Regular
Overview Aramark (NYSE: ARMK) proudly serves the world’s leading
educational institutions, Fortune 500 companies, world champion
sports teams, prominent healthcare providers, iconic destinations
and cultural attractions, and numerous municipalities in 19
countries around the world. Our 280,000 team members deliver
innovative experiences and services in food, facilities management
and uniforms to millions of people every day. We strive to create a
better world by making a positive impact on people and the planet,
including commitments to engage our employees; empower healthy
consumers; build local communities; source ethically, inclusively
and responsibly; operate efficiently; and reduce waste. Aramark is
recognized as a Best Place to Work by the Human Rights Campaign
(LGBTQ), DiversityInc, Black Enterprise and the Disability Equality
Index. Learn more at www.aramark.com or connect with us on Facebook
Description The Director of Facilities oversees the performance
of client site operations and maintenance. The Director of
Facilities directs work to comply with Service Agreement and site
performance standards and metrics, and applicable laws and
regulations, especially those related to safety. These
responsibilities encompass site utility infrastructure, utility
equipment, refrigeration systems, and all primary and secondary
building systems (HVAC, mechanical, plumbing, electrical power
distribution, lighting, IT support systems, etc.) for all client
The Director of Facilities directs the day to day performance of
all facility Managers under his/her oversight, building
supervisors, skilled/semi-skilled trades and contractors across the
client locations. The EDOM optimizes resource utilization,
supported by the CMMS and assigned staff.
The Director of Facilities knows and upholds ARAMARK’s policies,
procedures and Service Agreement with client. The Director of
Facilities is responsible for budgeting, labor loading, performance
and cost reporting and continuous improvement, advancing root cause
analysis, remedial action and process improvement plans to resolve
all non-compliances. The Director of Facilities works closely with
Facility staff and team members to ensure quality and timeliness of
service delivery. The Director of Facilities communicates closely
with labor relations personnel to quickly resolve any potential
labor issues. Monitors and reports on KPIs established for the
Know and uphold ARAMARK’s policies, procedures and Service
Agreement to allow client and tenants to focus on their core
business. Take ownership of campus wide facilities, infrastructure
and grounds, and drive continuous improvement initiatives to
enhance facility performance, operating effectiveness and cost
efficiency as it relates to maintenance operations.
Develop annual operating budgets; monthly reconciliation reports
of planned/actual/variances; and, quarterly and year-end forecasts.
Develop capital and expense project plans, schedules and budgets;
track and report on compliance, completion and variances.
Foster standards to assure responsive customer relations, safe
and competent work, spirited collaboration and commitment to
continuous improvement. Invigorate planning, training, coaching,
evaluation and discipline of supervisors and the workforce. Instill
seamless coordination among the facility supervisors, managers,
trades and customers. Encourage positive labor relations and the
fair and professional use of progressive discipline.
Oversee autonomous and preventive (scheduled) maintenance plans
for critical assets to assure operational reliability and extend
asset life. Comply with manufacturer warranty requirements on
equipment and coordinate as needed to reflect operating conditions,
industry norms, and the considered input of staff/trades to set and
enforce schedules, assignments, methods and material logistics.
Oversee the supervision and scheduling of skilled/semi-skilled
trades to optimize performance, adapting schedules and assignments
to meet customer requirements and special conditions. - Drive
accountability for the direction, coordination, and control of
service contractors and suppliers and enforce standards for work
start/close-out/sign-off and performance reporting. Prepare reports
for Client Business Reviews (CBRs).
Monitor and report monthly on overall equipment effectiveness
(OEE), and Key Performance Indicators (KPI’s) for productivity,
process improvements, energy savings, cost reductions and similar
“best practice” quality initiatives, using Business Process
-Development display carts at strategic locations across the
Qualifications Bachelor's Degree in Business, Engineering, or
related curriculum. Certification by recognized professional bodies
for Facilities Management preferred (Certified Plant Maintenance
Manager, CPMM); Coursework indicating advanced professional
Minimum of 7 - 10 years of relevant technical experience as
Estimator/Project Manager, Facility Manager, and/or Property
Manager. Knowledge of integrated facility management services in
engineering/research environment, with significant responsibility
for customer relations is preferred.
Administrative experience in operations management, including
budgeting, staff supervision, safety, work planning, scheduling and
Technical expertise to develop and improve day-to-day work
standards, priorities, methods and resources, and provide direction
to resolve special requirements, moves, emergency and breakdown
situations. Basic knowledge of building codes and technical
standards. Project management skills for planning, estimating,
resource management, monitoring and problem-solving.
Knowledge and skill sets related to:
Building systems; mechanical and electrical, building automation
The ability to design, articulate, plan, communicate, implement,
monitor and refine workflow for continuous improvement and contract
Computer skills in IWMS/CMMS experience, MS Office suite
including project management software, and utilization of mobile /
Adaptability to work in a diverse environment, focus on customer
satisfaction under high-stress conditions, and organize an
effective response to day-to-day requirements, and one-of-a-kind
Communications skills that invite credibility, loyalty, trust
and commitment among supervisors, the workforce and stakeholders.
Particular concerns are:
Client relationships, aligning customer requirements with
resources and schedules.
Workforce / contractor direction, productivity, quality and
Administrative coordination, regarding safety, procurement,
labor relations, work control, etc.
Planning, monitoring and reporting to drive continuous
improvement, optimize reliability and value and meet KPIs;
Implement Aramark’s safety program including daily safety briefs,
inspections and other compliance.
Coordinate personnel matters for maintenance staff such as
employee recognition, disciplinary action, performance evaluations,
time off approvals, etc.
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ARAMARK is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION
employer – Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with
criminal histories in a manner consistent with the Los Angeles Fair