There are one billion adult smokers in the world. And Juul Labs’
technology can help them transition away from combustible
cigarettes, eliminate their use and combat underage usage of our
Every employee – from our commercial team to our facilities crew
– must be singularly focused and remain dedicated to delivering on
that mission, because adult smokers deserve alternatives.
None of this is easy, but it’s who we are and why we exist.
To transition the world’s billion adult smokers away from
combustible cigarettes, eliminate their use, and combat underage
usage of our products.
At Juul Labs, we promise The Space To Pursue. You have the
agency, the capacity, the full and equitable opportunity to go
after whatever brought you here and build a career of a
We are a thriving team of scientists, engineers, designers,
supply chain experts, customer service and business professionals,
deeply committed to our mission.
Our values are our way of being – they represent who we are and
guide the decisions we make.
As we seek to build a sustainable enterprise, our values are
actionable and inform how we support each other in service of our
We are bound together in service of solving one of society’s
most intractable problems.
We put in the work to foster balanced and fair relationships
that demonstrate respect and build credibility.
We act responsibly in service of our mission—on behalf of our
colleagues and stakeholders.
We strive for excellence of our products and our programs –
We move collectively with conviction to create new to the world
solutions as we work towards our mission.
Juul Labs exists to help end the era of combustible cigarettes.
We are led in this mission by an award-winning team of relentlessly
curious and innovative product designers, engineers, business and
consumer service teams.
We are passionate about providing alternatives to combustible
cigarettes for adult smokers, while combating underage use. If you
share this vision, we’re looking for a diverse group of high
achievers to join our team.
Headquartered in Washington D.C. and backed by leading
technology investors including Tiger Global, Fidelity Investments
and Tao Invest LLC, Juul Labs is disrupting one of the world’s
largest and oldest industries.
The Territory Sales Manager is responsible for managing and
growing an assigned territory within the New Haven, CT
territory by adding new points of distribution, establishing
relationships with our Retail Partners and their staff,
distribution partners and their sales reps, and others to provide
them with valuable insights about the industry/category, our
leading innovative products, consumer profiles/trends to
consistently exceed their expectations in our knowledge and
attentiveness to their overall business needs and the growth of
their overall business in the category. Proficiency in sales
technologies, including but not limited to CRM software,
communication technologies and software, etc. is necessary for
success in this role. We are looking for individuals who thrive in
an energetic, creative, innovative and data-driven environment.
Candidates should have the talent to execute successfully on these
challenging business objectives. If you have those qualities and
want to succeed in a fast-moving and exciting environment, we want
to give you an opportunity to maximize your potential and begin an
exciting career with Juul in our New Haven, CT territory.
We’re looking for employees who are motivated to take on
responsibility, accountability, and want an opportunity to really
make a difference. Our sales professionals do this by educating
retailers, distribution partners and connecting with our adult
tobacco consumers in a "1 on 1" manner with the purpose of gaining
trial and transitioning adult smokers from combustion cigarettes to
JUUL as well as drive retailers and influencer engagement and
Devise Sales strategies with the goal of increasing points of
distribution, shelf space, product positioning, consumer awareness,
trial, conversion, and ultimately user acquisition.
Drive growth of the JUUL Labs business via merchandising,
increased SKUs/door, pricing, and programs.
Plan, organize and execute sales strategies and territory
Develop SWOT and territory analysis and execute sales strategies
against analysis with data-driven decision making.
Manage top-performing doors within a designated geographic patch
to call on established accounts and prospect new traditional and
nontraditional retailers Execute merchandising for chain
Sell and execute commercial priorities with independent
convenience stores, specialty retailers (Vape, Smoke,
Work collaboratively within your sales district and region to
drive the business objectives forward.
Proficient and or adept at using today’s sales technologies and
software, especially CRM - SalesForce, to identify, analyze, and
act upon leads, opportunities, sales funnels, customer data.
Selling and executing local, regional, and national Trade
Marketing and branding initiatives into existing and prospective
Achieving OKR’s (KPI’s) set for the company, regional team, and
Building deep “Trusted Advisor” relationships with store
managers/owners and distribution partner’s sales teams by providing
expertise and knowledge of the industry, retail strategies, and
Engaging in product training, demos, consumer awareness,
branding, and acquisition initiatives.
Enthusiastically promoting the marketing message and
product mix through direct discussions with retailers using data
and analytical proficiency, as well as using influencing skills to
promote a beneficial business plan for JUUL and our retail
Consistently representing yourself and applying Juul Labs
company values in all business interactions It is expected that
Territory Sales Managers will become not only a passionate product
and industry/category experts, as well as a valuable business
consultant/advisor whose analysis, judgment and knowledge of the
consumer and industry dynamics make for a valuable partner to all
of our customers; retail partners, distribution partners, etc.
Possibly attend trade shows and events to market products.
Possibly attend retailer and distributor product and sales
Drive retailer engagement and improve retailer satisfaction and
Create buzz and increase consumer demand for products.
Communicate plans to leadership. Be able to develop compelling
presentation decks to gain approval for ideas as well as
Assess both successes and failures with actionable plans for
Skills and Experience Required:
Minimum 1–3 years experience, CPG, Spirits, Tobacco and/or
consumer electronics a plus
Key Attributes Necessary for Success
Good understanding of a test and learn approach
Willingness to operate out of your comfort zone in a new
Great communicator using technology (PowerPoint, excel,
Able to make data-driven decisions
Capability to discern important factors from noise in a busy
Proficiency, and aptitude of basic computer skills, and CRM
Proficiency in and willingness to learn new sales technology and
Positive attitude and emotional IQ in a hyper-growth,
fast-paced, continually evolving environment.
The ability to take initiative and be creative, while
simultaneously taking direction.
Willingness to learn and grow personally and professionally.
Bi-lingual considered an asset
Bachelor’s degree or equivalent experience.
A place to grow your career. We’ll help you set big goals - and
People. Work with talented, committed and supportive
Equity and performance bonuses. Every employee is a stakeholder
in our success
Cell phone subsidy, commuter benefits and discounts on JUUL
Excellent medical, dental and vision benefits
Juul Labs is proud to be an equal opportunity employer and is
committed to creating a diverse and inclusive work environment for
all employees and job applicants, without regard to race, color,
religion, sex, sexual orientation, age, gender identity or gender
expression, national origin, disability or veteran status. We will
consider for employment qualified applicants with arrest and
conviction records, pursuant to the San Francisco Fair Chance
Ordinance. Juul Labs also complies with the employment eligibility
verification requirements of the Immigration and Nationality Act.
All applicants must have authorization to work for Juul Labs in the
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