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Administrator, Systems Administration

Company: Evo Payments
Location: Melville
Posted on: May 14, 2022

Job Description:

Administrator, Systems AdministrationSummaryThe Systems Administrator is responsible for all onsite service and support needs for our internal customers as it relates to all technology, to include but not limited to: workstations, servers, printers, networks, and vendor specific hardware and software; for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participate in technical research and development to enable continuing innovation within the Information Technology group. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational standards. Maintain a professional working relationship with internal and external customers.What You'll Do:Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Develop, contribute to and maintain installation and configuration procedures and standards.Research and recommend innovative, and where possible, automated approaches for system administration tasks.Identify approaches that leverage our existing resources and provide economies of scale.Perform regular file archival and purge as necessary.Create and set up user accounts, permissions and passwords, and change, and delete user accounts as requested.Repair and recover from hardware or software failures. Coordinate and communicate with impacted parties.Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.Perform periodic performance reporting to support capacity planning.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.Suggest and provide IT solutions to business and management problems.Ensure that all it equipment complies with industry standards.Create and execute project plans for IT projects that are assigned.Provide training and technical support for users with varying levels of it knowledge and competence.Work closely with other departments/organizations and collaborating with other IT staff.Set up workstations to include OS and software installation; Domain Organizational Unit Administration to include adding equipment and users to the domain.Provide Help Desk backup support as needed, and support Citrix access for all users.Provide remote access solution implementation and support: Terminal Services, and Citrix.Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements specified in your department goals.Practice and comply with all regulations promoting a safe and healthy work environment (i.e. OSHA).Adhere to privacy; confidential, proprietary company policies and procedures (i.e. HIPAA).About You:2-4 years of experience as a Systems AdministratorBachelor's degree in Computer Science generally preferred but not required. MCP, MCSE, or equivalent certification required.Advanced knowledge of Microsoft Server Operating Systems 2.Strong Microsoft Active Directory and domain management skills and demonstrated capability designing the Active Directory schema.Experience with some, but not limited to the following hardware and software products - Microsoft Exchange, Microsoft Active Directory, Symantec Endpoint Protection, Servers, Symantec Data Loss Prevention, TripWire, Microsoft Office Suite 2010-16, Solarwinds NPM, NetApp Admin, Symantec SEP, Tidal, VMWare SRM.Strong technical experience in a Windows networking and server support environment.Excellent organizational skills.Strong professional oral and written communications skills.Technical awareness: ability to match resources to technical issues appropriatelyGood understanding of support tools, techniques, and how technology is used to provide outstanding IT services.Good data entry skills to ensure quick and accurate entry of service request details.Self-motivated with the ability to work in a fast moving environment.Ability to maintain cooperative working relationships with team and customers.Strong analytical and problem solving skills.High energy, enthusiastic and proactive self-starter.Aptitude to work under pressure and be highly adaptable.Capable of determining accurate timelines and deliverables.Strong service awareness of all organization's key IT services for which support is being provided.Proficient in Windows based computer applications (Microsoft Office Suite).Why work at EVO?Learn from and grow with a worldwide payments industry leaderEnjoy a competitive salary and a comprehensive benefits package: 401k with match, generous paid time off, medical, dental, vision coverage plus health savings accounts and much moreThrive in a collaborative culture that supports innovationTake advantage of a supportive work-life balanceBenefit from global career opportunities and advancementEVO Payments, Inc. is a leading payment technology and services provider. EVO offers an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe. As a fully integrated merchant acquirer and payment processor in over 50 markets and 150 currencies worldwide, EVO provides competitive solutions that promote business growth, increase customer loyalty, and enhance data security in the markets it serves.DisclaimerThe preceding position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employee assigned to this position.EVO Payments Inc. is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.

Keywords: Evo Payments, New Haven , Administrator, Systems Administration, IT / Software / Systems , Melville, Connecticut

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