Workplace Coordinator

Company: West Coast Consulting
Location: New York City
Posted on: April 1, 2026

Job Description:

Job Description ONSITE New York City, NY We are hiring a Workplace Experience Coordinator - Amenities to join Anthropic to support exceptional hospitality and assist in managing our premier amenity spaces at our headquarters. The ideal candidate will have experience in hospitality or customer service, strong interpersonal skills, and enthusiasm for creating positive experiences for both internal teams and external guests. This role requires someone who brings operational diligence with genuine warmth and attention to detail. You'll be an integral part of our hospitality team, supporting the seamless operation of our Executive Business Center and Wellness Center while contributing to an environment where employees and visitors feel welcomed and valued. Responsibilities: Guest Support: Assist in welcoming visitors and guests to the EBC, supporting the guest experience by offering beverages, providing directions, and ensuring their comfort during their visit Scheduling Support: Assist with scheduling coordination for business meetings and events, working closely with the Workplace Experience Lead and Administrative teams to help resolve conflicts and ensure smooth operations Space Maintenance: Support the Facilities team in maintaining cleanliness and organization standards throughout the day, performing regular walk-throughs and addressing immediate needs Event Support: Assist with room setup and breakdown according to specifications, ensuring all technology, furniture, and amenities are properly configured F&B Assistance: Support F&B coordination by placing orders, tracking deliveries, and ensuring proper setup and clearing of food and beverage items Data Collection: Help capture usage metrics and maintain accurate records of daily operations (e.g., visitor logs, room usage, F&B consumption) Administrative Support: Assist in preparing monthly reports by collecting data and organizing information for review Program Assistance: Support Experience Enrichment programming by helping with classroom setup, registration, and coordination Facility Support: Assist in maintaining cleanliness and organization standards, conducting regular checks and addressing immediate needs Feedback Collection: Help gather user feedback and usage data to support continuous improvement efforts You may be a good fit if you: Have 2-3 years of experience in workplace operations, hospitality, customer service, or event support Possess experience in customer-facing roles with a track record of providing excellent service Have demonstrated ability to support multiple priorities while maintaining attention to detail Can autonomously complete large portions of team projects scoped by others with some oversight Show strong initiative to solve issues and make recommendations for improvement Possess strong interpersonal skills with the ability to interact professionally with diverse stakeholders Have good organizational skills with the ability to follow established processes and procedures Can drive team project collaboration and help unblock teammates Stay detail-oriented with commitment to maintaining high-quality standards Have experience with basic scheduling software, data entry, and Microsoft Office or Google Workspace Possess clear communication skills and ability to follow brand guidelines Have the physical ability to set up meeting spaces, move furniture, and remain on your feet for extended periods Demonstrate thoughtful questioning and openness to feedback Raise concerns about safety and ethics when appropriate Strong candidates may also: Have experience in corporate hospitality, hotels, or event venues Hold relevant certifications or coursework in hospitality, customer service, or related fields Have experience in technology companies or fast-paced environments Possess basic knowledge of wellness programs or employee amenities Have experience with data collection and basic reporting Show interest in learning about art, culture, and storytelling in workplace environments Demonstrate eagerness to grow professionally within workplace experience Competencies Hospitality Support & Guest Service Providing warm, consistent service that reflects company values Supporting positive guest experiences through attention to detail Assisting with executive and visitor interactions professionally Contributing to a welcoming environment for all guests Offering constructive feedback on service improvements Operational Execution & Support Autonomously completing large portions of team projects scoped by others with some oversight Following established scheduling and coordination processes Supporting multiple team members and priorities effectively Maintaining facility standards according to guidelines Executing event setups according to specifications Using judgment and initiative to solve issues and make recommendations Incorporating safety considerations into project execution Data Collection & Reporting Accurately capturing operational metrics and usage data Maintaining organized records and documentation Supporting report preparation with reliable data entry Identifying basic patterns or anomalies in data Contributing insights based on daily observations Mission & Values Alignment Fosters a high-trust environment within the team Upholds company values in daily interactions and decisions Raises thoughtful questions about goal-practice alignment Demonstrates commitment to safety and ethics in all activities Offers and acts on feedback constructively Contributes to creating a welcoming, inclusive environment Soft Skills Service Mindset Genuine interest in helping others and creating positive experiences Friendly, approachable demeanor in all interactions Takes pride in contributing to excellent hospitality Responds well to feedback and seeks to improve Reliability & Consistency Maintains steady performance in routine tasks Follows through on commitments and deadlines Arrives prepared and ready to contribute Demonstrates consistency in quality of work Attention to Detail Notices and addresses basic maintenance or setup issues Follows checklists and procedures carefully Double-checks work to ensure accuracy Takes ownership of assigned areas Growth Orientation Shows enthusiasm for learning new skills and processes Asks thoughtful questions to deepen understanding Seeks feedback and acts on it constructively Demonstrates interest in workplace experience as a career path Open to taking on new responsibilities as skills develop

Keywords: West Coast Consulting, New Haven , Workplace Coordinator, Hospitality & Tourism , New York City, Connecticut