Area Manager
Company: Westlake Services, LLC
Location: New Haven
Posted on: May 24, 2023
Job Description:
Westlake Flooring - Home Office
New Haven, CT, USA
DescriptionAbout Westlake FinancialWestlake Financial Services is
the largest privately held auto finance company in the Nation. We
are committed to growing and strengthening our organization by
hiring the people that make Westlake World (our culture) what it
is.Westlake inventory financing was established in 2013 as a
division of Westlake Financial Services - the leading lender for
independent and franchise dealerships. Founded as a way to provide
both independent and franchise dealers inventory financing plan
lines of credit; Westlake strives to suit any business's needs.
Westlake has financed over 190,000 vehicles for more than 3,000
dealerships in over 46 states. Our cutting-edge technology,
customer service, unique partnerships, and flexible terms makes us
the most dealer friendly inventory financing provider in the United
States.What's the role? -This position will be responsible to
oversee all sales activities and account development within the
assigned region. The ideal candidate has to manage quality and
consistency of product and service delivery.What is it like being
part of our Sales team?Our Sales team is the face of the company to
our customers. They are our growth enablers whose focus is not only
to increase the number of deals but also to create lasting
partnerships. Being part of our sales team means you are a
go-getter who's hungry to keep getting better in your craft, has
relentless excitement in meeting and fostering relationships.What
you'll do as our Area Manager? -
- The primary responsibilities include building and maintaining
relationships with customers, increasing the customers use of the
line of credit, identifying and mitigating account risk and
collections pre and post default.
- The initial primary responsibilities are growing the portfolio
by collection new dealer applications, including timely follow up
on new leads and referrals.
- Achieve goals and performance targets as set by the company by
daily production and activities with calls and visits to customers,
collaborating with internal partners to drive revenue and maximize
profitability through prudent account management, controlled growth
and risk mitigation.
- Educate customers on desired account and audit performance,
self-service options, and best practices and coach them to ensure
compliance with company policies and expectations.
- Collect and analyze customer financial information and various
internal reports, scorecards, and dashboards to assess add monitor
dealer performance and address with the dealer as appropriate to
drive growth and manage risk.
- Support the Risk department with post and pre-default risk
mitigation.
- Serve as a fiduciary for the company including identifying and
reporting to the company any material information or internal
non-compliance with company policies, attempted or actual fraud
upon the company or any other circumstance that may require
identification and reporting to protect the company.
- Document notes and all activities and client interactions
through various company CRSs as required by the company.
- Create synergies throughout all Hankey Group companies.
- Perform all other duties as assigned.The above statements are
intended only to describe the general nature of the job and should
not be construed as an all-inclusive list of position
responsibilities.Qualities we look for in our Area Manager
- Knowledge of the automotive industry (various sectors)
- Strong financial acumen with working knowledge of key financial
tools and terminology
- Strong presentation, verbal, and written communication
skills
- Strong interpersonal skills with ability to interact with
clients, collaborate with internal team members. and external
partners at various levels within the organization
- Strong time management skills with ability to manage
deadlines
- Strong negotiation and collection skills
- Strong analytical and problem-solving skills
- Ability to work independently and in a remote environment
- Proficient in Excel, Word, PowerPoint, Outlook, and Teams
- BA/BS in related field and 3 years of related experience; or an
equivalent combination of education and work-related
experience
- 2+ years related experience in finance, sales, account
management and/ or collections required
- Travel: Greater than 25% with some overnight travel
required
- Ability to travel, fly, drive
- Ability to sit and stand for extended periods of time
- Valid driver's license required for this positionWhat benefits
do we offer? -
- Medical, Dental, and Vision benefits
- Life Insurance, Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $14.2 Billion Company,
plus company matching
- Wellness Program, Daily Team Exercises
- Westlake University, Certification Programs
- Discounts on Parks, Museums, Movie Tickets, and
Attractions
- AT&T Wireless Discounts
- Employee Loan Assistance
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- Rental Car Discounts
- Dell Member Purchase Program
- UKG Wallet - pay advanceAcknowledgement -We will consider for
employment all qualified Applicants, including those with Criminal
Histories, in a manner consistent with the requirements of
applicable state and local laws, including the City of Los Angeles'
Fair Chance Initiative for Hiring Ordinance.We are an equal
opportunity employer and do not unlawfully discriminate in
employment. No question on this application is used for the purpose
of limiting or excluding any applicant from consideration for
employment on a basis prohibited by local, state, or federal law.
Equal access to employment, services, and programs is available to
all persons. Those applicants requiring reasonable accommodation to
the application and/or interview process should notify a
representative of the organization.
Keywords: Westlake Services, LLC, New Haven , Area Manager, Hospitality & Tourism , New Haven, Connecticut
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