Retail Customer Care Specialist
Company: IKEA
Location: New Haven
Posted on: November 18, 2021
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Job Description:
WHY WE WILL LOVE YOUYou care about making a positive impact. You
understand greatness requires thinking differently. An inclusive
work environment is important to you. A job at IKEA is so much more
than home furnishings. Together, we work to make a better everyday
life for the many. If you want to contribute, grow, and share your
uniqueness, join our team and start a better life for yourself.WHAT
YOULL BE DOING DAY TO DAYResolving customer issues with urgency
while balancing the needs of the customer and the IKEA
StoreIdentifying and reporting quality issues based on data
gathered in returns.Investigating problems, developing solutions,
preparing reports, and working with Independent Service Providers
(ISPs) daily to resolve customer complaints.Using your product and
solution expertise to enhance your customers experiences. Uses
knowledge of both the product and how the IKEA organization works
to offer solutions so that customers leave the store with a
positive impression.Partnering with Kitchen Installation
Specialists to solve all escalated kitchen and bath
issues.QUALIFICATIONS2 years of experience in retail sales or
customer service experience.APPLY NOW!The hourly pay range for this
role is $16.97- $26.65 Whether youre part time or full time, we
offer competitive benefits and perks, such as medical and Rx*,
dental, vison, 401k, meal deal, store discount, autism coverage,
parental leave, pet insurance, education assistance and more.
*eligible starting at only 20 hrs/wk
Keywords: IKEA, New Haven , Retail Customer Care Specialist, Hospitality & Tourism , New Haven, Connecticut
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