ED Technician
Company: Yale New Haven Health
Location: New Haven
Posted on: January 2, 2026
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Job Description:
Overview To be part of our organization, every employee should
understand and share in the YNHHS Vision, support our Mission, and
live our Values. These values - integrity, patient-centered,
respect, accountability, and compassion - must guide what we do, as
individuals and professionals, every day. Under the supervision of
the Patient Services Manager and the direction of the Clinical
Nurse, performs specific duties that support patient care. These
duties include direct and indirect patient care activities which
are essential to providing comprehensive care to patients. Patient
and family centered care (PFCC) at YNHH is demonstrated by working
with patients and their families based on the 4 principles of PFCC:
participation, dignity and respect, information sharing, and
collaboration. This includes providing service excellence by
creating a great "First Impression" by demonstrating exemplary
customer service skills for all customer groups including patients,
families/friends, physicians, staff and support department
personnel. Adheres to the "I Am YNHH" service excellence pledge and
promotes a positive work environment. EEO/AA/Disability/Veteran
Responsibilities 1. Under the direction of the Clinical Nurse,
engages in selected tasks and activities as directed to obtain and
report information to assist the nurse in the assessment, planning
and evaluation of patient needs, treatment and response to
treatment. 1.1 Obtains and records vital signs as delegated by the
RN 2. Under the direction of the Clinical Nurse, performs technical
duties and selected treatments, procedures and activities which
contribute to safe and efficient delivery of patient care. 2.1
Obtains a 12-lead ECG and continuous Lead II with correct patient
information entered. 3. Effectively assists in the care of patients
with consideration for the safety of key populations as
appropriate. 3.1 Collaborates with members of the multidisciplinary
team offering suggestions on addressing patient/family needs,
taking into account cultural and/or individual diversity and
demonstrates sensitivity to these aspects of care delivery. 4.
Effectively and professionally communicates and interacts with
patients, families, and staff. 4.1 Covers the Information Associate
(IA ) desk in the absence of the IA under the direction of the PSM
or designee. 5. Maintains clinical competency in areas of
responsibility and participates in unit activities that promote a
cohesive staff group. 5.1 Attends all mandatory continuing
education classes. Qualifications EDUCATION A minimum of a high
school diploma or GED; and CNA or other educational equivalent,
i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who
has completed one semester of clinical experience. Additional
experience preferred will be specified depending on placement.
EXPERIENCE Either (A) Two (2) years relevant direct patient care
experience as dictated by placement. or (B) Education as stated
above. All candidates must successfully complete the Patient Care
Associate Competency Based Training and/or the unit based Emergency
Department Technical Competency Based Training and Practicum.
SPECIAL SKILLS Demonstrated ability to communicate effectively with
patient, families, peers, and supervisor. Must display the ability
to prioritize and adjust work plans based on the needs of the
patient, the unit, and the patient care team. Must display the
ability to accept direction and work as a member of a unified team.
CPR Required. PHYSICAL DEMAND Able to lift a minimum of 40 pounds.
Ability to perform tasks of physical endurance and dexterity as
required by placement. Consistent use of proper body mechanics.
YNHHS Requisition ID 166266
Keywords: Yale New Haven Health, New Haven , ED Technician, Healthcare , New Haven, Connecticut
