Clinical Care Center Coordinator - Northwell NetworkCare
Company: Northwell Health
Posted on: January 27, 2023
Collaborates with clinical staff to manage the referral of patients
within the Health System. Provides referral resources to physicians
and other staff throughout the Health System. Liaises with clinical
staff to coordinate patient care and ensure patients a seamless
process. Assists patients with service related issues to enhance
overall patient experience.
About Northwell Health Physician Partners:
Quality, compassion, and innovation guide Northwell Health
Physician Partners in the special care we give our patients. Our
multispecialty group practice
includes over 3,200 physicians, all employed by Northwell Health.
We partner together to improve the way care is given to our
patients using the well-respected
resources of our health system. With experts in over 100 medical
and surgical specialties, we care for our patients in community and
practices throughout the greater New York area.
1.Communicates with patients and physicians to identify appropriate
referral based on patient need.
2.Assesses and understands patient needs and advocates on behalf in
the outpatient, ambulatory setting, and hospital environment.
3.Identifies cultural and social-specific issues and addresses
4.Processes, tracks, and documents patient care throughout the
5.Identifies and secures appropriate referrals based on patient
need in collaboration with Northwell NetworkCare staff.
6.Participates in operational processes related to referrals
including identifying programs to enhance processes and client
7.Ascertains demographics, insurance information, and pertinent
details from patients and physicians to promote efficiency and
enhance the referral process.
8.Identifies, contacts, informs and follows-up with patients
throughout care experience to create a seamless patient
9.Assists patients in solving issues related to health care
systems, financial areas, social barriers (ie: interpreter request,
transportation services, documentation for next steps, etc)
10.Distributes marketing material and communicates the mission of
Northwell NetworkCare to professionals and patients.
11.When applicable visits with hospitalized patients as a
representative of Northwell NetworkCare.
12.Performs related duties, as required.
1.Associates Degree required; Bachelor's Degree, preferred.
2.Minimum of three (3) years clinically-related experience,
3.Strong customer relationship skills, interpersonal and problem
solving skills, required.
4.Computer proficient with Microsoft Office, Excel, Power Point
5. Working knowledge of AllScripts and/or Sunrise strongly
6. Knowledge of medical terminology, and prior experience in a
clinical environment strongly preferred
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith
determination of potential base compensation that may be offered to
a successful applicant for this position at the time of this job
advertisement and may be modified in the future. When determining a
team member's base salary and/or rate, several factors may be
considered as applicable (e.g., location, specialty, service line,
years of relevant experience, education, credentials, negotiated
contracts, budget and internal equity).
Keywords: Northwell Health, New Haven , Clinical Care Center Coordinator - Northwell NetworkCare, Healthcare , Melville, Connecticut
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