Medical Assistant- Lead MA
Company: Fair Haven Community Health Care
Location: New Haven
Posted on: February 22, 2021
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Job Description:
Fair Haven Community Health Care (FHCHC) is an Equal Opportunity
Employer. FHCHC does not discriminate on the basis of race,
religion, color, sex, gender identity, sexual orientation, age,
non-disqualifying physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All
employment is decided on the basis of qualifications, merit, and
business need.For nearly 50 years, we have been a health care
leader in our community focused on providing excellent, affordable
primary care to all patients, regardless of insurance status or
ability to pay. Fair Haven is proud to have a diverse and motivated
team of professionals who are constantly seeking ways to enhance
and improve the health and well-being of all patients.It's an
exciting time for FHCHC. We are growing and looking for great
talent to join us! If you are a passionate, caring professional
interested in improving the health of our community, we'd like to
know more about you.Fair Haven Community Health Care FHCHC is a
forward-thinking, dynamic, and exciting community health center
that provides care for multiple generations at nearly 80,000 office
visits in 14 locations. Overseen by a Board of Directors, the
majority of whom are patients themselves, we are proud to offer a
wide range of primary and specialty care services, as well as
evidence-based patient programs to educate patients in healthy
lifestyle choices. As we grow and are able to bring high quality
health care to more areas that need access, we continue to put our
patients first in everything we do. The mission of FHCHC is "To
improve the health and social well-being of the communities we
serve through equitable, high quality, patient-centered care that
is culturally responsive."This is a unique and exciting opportunity
as FHCHC is about to double its current pediatric patients by
virtue of a novel collaboration with its local academic health
center.We believe that everyone should have access to high-quality
medical and dental care, regardless of ability to pay.Job
purposeThe Lead Medical Assistant is a Medical Assistant that has
met the clinical and leadership competencies of all three levels
within the Medical Assistant Tier Program.Medical Assistants work
with clinicians and nurses to provide high quality, cost effective
medical care to patients in a patient centered medical home that is
consistent with Fair Haven Community Health Center (FHCHC) policies
and missions.Duties And Responsibilities* Anticipate the needs of
the patient and clinical team, prepare patients in an efficient
manner ensuring a smooth, consistent workflow. * Prepare patients
in advance of seeing the clinician as appropriate based on the
visit type, chief complaint and clinician's preference. * Perform
tasks related to the visit that may include: documentation of chief
complaint, review of medications and allergies, vital signs,
completing preventive health screenings based on the age and sex of
the patient, perform lab testing and/or procedures with a clinician
order or per standing orders. * Answer and document incoming
patient calls and respond to patients under the direction of the
nurse and/or clinician. * Assist with administrative tasks as
needed for patient care including but not limited to completing
patient forms, scheduling patient appointments, and scanning
patient information into EPIC. * Perform interpreting services (if
qualified as a Spanish Language Interpreter) * Perform other
necessary duties as required by FHCHC to achieve the goal of
providing excellent primary health care in a patient centered
medical home.* Participate in pod functions such as huddles and pod
meetings. * Participate in team and departmental meetings.* Ensure
patient confidentiality and safety per FHCHC policy. * Adhere to
all health, safety and infection control protocols/policies. *
Provide excellent customer service and culturally competent care. *
Functions as an effective and competent team member, demonstrates
ability to work effectively in a team environment. * Portray a
pleasant and respectful attitude when: communicating with
coworkers, patients, and internal and external clients; accepting
direction and delegated tasks; and receiving constructive
criticism. * Engage in performance improvement activities and act
as an agent of positive change by looking for innovative ways to
improve processes and advance clinical excellence. * Positively
represents FHCHC in all internal and external
encounters.Qualifications* High School Diploma or GED is required.
A combination of education and experience may be substituted for
the degree requirement. Successful completion from an accredited
Medical Assistant program and Basic Life Support Certification is
also required.Level Three-Lead MA Criteria:* Has attained Level
Three of the Medical Assistant Tier Program, meeting all of the
outlined criteria. * Is a Registered Medical Assistant and renews
and maintains this designation each year (certification).The
selected candidate will have a thorough knowledge of medical
terminology and relevant procedures, excellent written, electronic
and oral communication skills, above average critical thinking and
problem solving skills and strong computer skills.Exhibits both
oral and written proficiency in English, bi-lingual fluency in
Spanish preferred.Has 3-5 years Medical Assistant experience in
primary care. Has attained EPIC Super User status. Has completed
the Preceptor Training Program and trains other Medical Assistants.
Supports the Nurse Manager role; completing specific projects as
assigned.'Direct reportsNoneOSHA Status:Category I-Increased Risk
PositionPotential exposure to hazardous waste and blood borne
pathogens, clinical setting.Physical requirements:Physical Demands:
Requires walking, bending, sitting, standing, writing, reading,
telephone use, data input into computer, pulling medical
records,Mental Demands: Ability to cope with continual changing
priorities under potentially stressful conditionsManual Dexterity
Required: Ability to use a keyboard, telephone.American with
Disabilities Requirements:External and internal applicants, as well
as position incumbents who become disabled, must be able to perform
the essential job specific functions (listed within each job
specific responsibility) either unaided or with the assistance of a
reasonable accommodation to be determined by the organization on a
case by case basis.Fair Haven Community Health Care is an Equal
Opportunity Employer. FHCHC does not discriminate on the basis of
race, religion, color, sex, gender identity, sexual orientation,
age, non-disqualifying physical or mental disability, national
origin, veteran status or any other basis covered by appropriate
law. All employment is decided on the basis of qualifications,
merit, and business need.Powered by JazzHRvW8zBEm4Ey
Keywords: Fair Haven Community Health Care, New Haven , Medical Assistant- Lead MA, Healthcare , New Haven, Connecticut
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