NewHavenRecruiter Since 2001
the smart solution for New Haven jobs

Specialty Pharmacy Liaison Hamden

Company: Yale New Haven Health
Location: New Haven
Posted on: June 24, 2020

Job Description:

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. This position will support the management of patients requiring Specialty Pharmacy Medications. Providing prior authorization services, including insurance benefit investigation, copay assistance, foundation support, and insourcing the dispensing function of Specialty Medications. This position will require ordering the Specialty medications and deliver to individuals as required. EEO/AA/Disability/Veteran Responsibilities 1. Identification and qualification of patients eligible for medication patient assistance programs and foundations. Interfaces with program administrators for reimbursement assistance programs sponsored by the drug manufacturer. Tracks, documents, and reports out cost savings associated with patient assistance drug recovery programs and provides updates to pharmacy management. Provides manufacturer coupons to patients, if available. 2. Assists the pharmacist in all operational activities of the pharmacy in order to optimize customer satisfaction and maximize profitability of the pharmacy. The specific duties would include customer relations, computer and prescription filling, drug orders and inventory, marketing, accounting and any supportive tasks involved with workflow. Responsible for knowledge of the Policies and Proceedures (as they pertain to operations, quality assurance, goals and priorities). 3. Customer Service- communicate with patients in a friendly, welcoming manner with greeting provided by management. Completion of updating accurate demographic information such as address, birthdate, insurance information and allergies. Setting up appropriate pick-up or delivery times via telephone or in person. Responsible for conducting a benefits investigation to find a patients insurance if the patient is unable to provide. The "Service for Excellence" mission provided by YNHH is the main focus. Awareness of all of the "non-negotiables" (10/5 rule, no venting, library voices, AIDET and the Pledge to Service of Excellence). 4. Computer and prescription filling- demonstrates proficiency in cross-funtional areas of the department, including (but not limited to) QS/1, Mckesson ordering process, Epic, Epic Specialty, Emdeon, Macro Helix, INFOR and the DSS website. Responsibilities also include awareness of specific programs (MAP, Workers Comp, Columbus House, etc) and how to process prescriptions within these programs. Responsibility for regulatory awareness and reporting of medication errors through RL Solutions. 5. Drug Orders and Inventory - accumulate information on prescription drugs needed. Place and transmit orders daily into Mckesson. Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days. Review backordered items to see if another source can be ordered. Review and verify 340B reports. Fulfillment of prescription orders in a timely and accurate manner. Maintain the cleanliness and organization of the dispensary, responsible for cycle counts throughout the pharmacy, as well as quarterly review and removal of outdated products. 6. Performs other tasks directed by Manager, Outpatient Pharmacy Services, or other Pharmacy Management team members. Qualifications EDUCATION High School Diploma or equivalent required with additional broad training in fields such as medical office administration, pharmacy technician, social services or similar vocations generally obtained through completion of associate's degree program, or pharmacy technician program. EXPERIENCE 3-5 years of retail pharmacy technician experience, specialty pharmacy technician experience preferred. Experience with direct patient counseling and excellent customer service skills are required. LICENSURE Nationally Certified Pharmacy Technician. Registered with the CT Board of Pharmacy Required. SPECIAL SKILLS Strong customer service skills and independant problem solving is a requirement. Must have excellent communication skills and the ability to prioritize and multitask/change tasks frequently and quickly. Knowledge of drug products preferred. Knowledge of requirements of the pharmaceutical industries Medication Patient Assistance Programs is helpful. Must be competent with Microsoft Office applications, including Excel and Access. Must have patient management expertise. PHYSICAL DEMAND N/A Recommended skills Customer Relationship Management Management Communication Customer Satisfaction Administration Complex Problem Solving

Keywords: Yale New Haven Health, New Haven , Specialty Pharmacy Liaison Hamden, Healthcare , New Haven, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Healthcare Jobs

Orthopedic Spine UM Medical Director
Description: Orthopedics opening in White Plains, New York. This and other physician jobs brought to you by Responsible, in part, as a member of a team of medical directors, for the overall quality, effectiveness (more...)
Company: Optum
Location: White Plains
Posted on: 07/16/2020

Nurse Practitioner - PRN
Description: Nurse Practitioner - PRNPosted Date 2 weeks ago 6/29/2020 5:07 PM Job ID 2020-9578 of Openings 1 Category Clinical Staff Type PRNOverviewBring care and compassion to people in need.-- It's why you're (more...)
Company: Matrix Medical Network
Location: Bayonne
Posted on: 07/16/2020

Registered Nurse (RN) - Earn Bonuses & Rewards - 33-45/hr
Description: During the COVID-19 pandemic, IntelyCare is offering shift rates higher than normal to adequately compensate our professionals. Some shifts might pay significantly more than is advertised in this job (more...)
Company: IntelyCare
Location: Troy
Posted on: 07/16/2020

Licensed Massage Therapist-$500 Signing Bonus/No Non-Compete!!
Description: 500 Signing Bonus / No Non-Compete Full Part time shifts available br br Hand Stone Massage and Facial Spa in Hackensack, NJ is a new spa located in the busy Riverfront Plaza with Shoprite. (more...)
Company: Hand and Stone Spa
Location: Hackensack
Posted on: 07/16/2020

Registered Nurse (RN)
Description: Are you a Registered Nurse RN interested in making a difference in people's lives Are you looking to join an organization that shares your values and commitment to excellence Then look no further (more...)
Company: BAYADA Home Health Care
Location: Hicksville
Posted on: 07/16/2020

Nurse Practitioner
Description: This vacancy announcement is for current and future openings within the Veterans Integrated Service Network, Region 2, which includes all facilities in New York and New Jersey. Prospective candidates (more...)
Company: Veterans Affairs, Veterans Health Administration
Location: Hicksville
Posted on: 07/16/2020

BAYADA Home Health Care: Licensed Practical Nurse (Lpn) - Home Care
Description: Job DescriptionWith the
Company: BAYADA Home Health Care
Location: West Orange
Posted on: 07/16/2020

FT School Psychologist Job Open
Description: East Providence, RI- Currently seeking School Psychologists to fill an immediate job opening for the school
Company: Sunbelt Staffing
Location: East Providence
Posted on: 07/16/2020

Physician - Psychiatrist
Description: This vacancy announcement is for current and future openings within the Veterans Integrated Service Network, Region 2, which includes all facilities in New York and New Jersey. Prospective candidates (more...)
Company: Veterans Affairs, Veterans Health Administration
Location: Hicksville
Posted on: 07/16/2020

Physician / Pediatrics / New Jersey / Permanent / Pediatrician - Monda
Description: Pediatrician needed just outside of NYC located in Union County New Jersey, with
Company: Confidential
Location: Union
Posted on: 07/16/2020

Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

New Haven RSS job feeds