Associate Director, Outcomes & Insight
Company: WebMD
Location: New York City
Posted on: March 4, 2026
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Job Description:
Medscape, a division of WebMD, develops and hosts physician
portals and related mobile applications that make it easier for
physicians and healthcare professionals to access clinical
reference sources, stay abreast of the latest clinical information,
learn about new treatment options, earn continuing medical
education credits and communicate with peers. WebMD is an Equal
Opportunity/Affirmative Action employer and does not discriminate
on the basis of race, ancestry, color, religion, sex, gender, age,
marital status, sexual orientation, gender identity, national
origin, medical condition, disability, veterans status, or any
other basis protected by law. Position Overview: Medscape (a
division of WebMD) is looking to hire an Associate Director within
the Impact & Insights team to support its growing HCP insights and
measurement business within the US and Global markets. The
Associate Director will play an important role in generating
actionable insights, collaborating with the Impact Product leader
to implement and improve products and the analytics and clinical
strategy and sales team to generate and deliver impact and insights
stories. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
veteran status Under the supervision of the Director, Impact &
Insights, execute the vision for impact and insights measurement
Supervise and mentor 3 managers and analysts Partner with Sales and
Management teams in defining, implementing and delivering
analytical capabilities for Medscape’s US and Global business
Provide oversight and hands-on management to strategic deals
throughout their life cycle across pre-sale, post-sale execution
and measurement, and renewal stages Partner with colleagues on
cross-functional teams (e.g. data analytics, reporting, business
intelligence, audience engagement, marketing, product) to deliver
funded reports and presentations Conduct thorough analyses of
initiative performance and strategy to generate actionable
intelligence and clearly communicate and present insights to
stakeholders and via reports Develop sound understanding of
Medscape Education’s product portfolio, historical performance
according to various therapeutic categories and audience segments,
promotional impact measurement methodology, and data capabilities
of various analytics partners Leverage learnings and best practices
from current business to expand similar capabilities into other
parts of the business Tackle complex and ambiguous problems with a
strategic and entrepreneurial mindset Create recommendations and
action plans for solving problems Minimum Qualifications: Minimum
of a Bachelors Degree (or equal number of work experience) 6 years
relevant experience within analytics, outcomes reporting, data
reporting, etc. within the digital healthcare industry Experience
with claims /real-world evidence data Outstanding analytical,
problem-solving, and critical thinking skills High energy,
disciplined self-starter with an entrepreneurial spirit and proven
leadership skills Experience in impact measurement and insights
generation Experience interpreting statistical analyses Excellent
verbal and written communication skills, with experience presenting
to clients, partners, and stakeholders Highly proficient in
Microsoft Suite, including Excel and PowerPoint Preferred
Qualifications: Advanced degree Advanced experience with Tableau
workbooks and dashboards Experience in healthcare-related fields or
education Experience in program evaluation, applied research
Experience conducting and guiding statistical analyses Salary
Range: $120,000 - $130,000. Plus Bonus
Keywords: WebMD, New Haven , Associate Director, Outcomes & Insight, Executive , New York City, Connecticut
