Office Manager

Company: Sheryll Law, PC
Location: Riverhead
Posted on: May 23, 2023

Job Description:

Office Manager for Small Estate Planning Law Firm

We are seeking an experienced Office Manager to join our small Estate Planning Law Firm. As the Office Manager, you will be responsible for managing the day-to-day operations of our office and ensuring that it runs smoothly and efficiently. You will work closely with our attorneys and staff to provide administrative support and coordinate client interactions.

If you are a highly motivated, detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits and a collaborative work environment. The Office Manager will report directly to the managing attorney of the law firm.

Key Performance Indicators:



--- Client Satisfaction: Ensure that clients are satisfied with the quality of services provided by the firm, the responsiveness of the staff, and overall experience.
--- Staff Productivity: Monitor staff productivity by tracking metrics such as the number of appointments scheduled, documents prepared, and emails responded to per day.
--- Financial Performance: Ensure that the office is profitable and that financial targets are being met by tracking metrics such as the number of new clients acquired, revenue generated, and expenses incurred.
--- Compliance: Ensure that the office is operating legally and ethically by adhering to legal and regulatory requirements.
--- Office Maintenance: Ensure that the office environment is safe, functional, and conducive to productivity by tracking metrics such as the number of maintenance requests fulfilled and response times for office repairs.
--- Employee Engagement: Ensure that staff are motivated and committed to their work by tracking metrics such as staff turnover, employee satisfaction surveys, and feedback from performance reviews.

Responsibilities:
--- Manage the day-to-day operations of the law firm, including overseeing administrative tasks, such as scheduling appointments, managing files, and responding to client inquiries.
--- Supervise and manage staff, including training, performance management, and maintaining employee records.
--- Coordinate client interactions, such as scheduling appointments and ensuring client needs are met in a timely and professional manner.
--- Oversee and maintain the office's financial records and budget, including invoicing and billing clients, tracking expenses, and managing payroll.
--- Develop and maintain relationships with vendors, such as office supply providers and maintenance contractors, to ensure the office has the necessary resources to function smoothly.
--- Assist the attorneys with their work by providing administrative support, such as drafting correspondence, conducting research, and preparing legal documents.
--- Ensure the office is compliant with all legal and regulatory requirements, such as data privacy and employment law.
--- Maintain a safe and healthy work environment by implementing and adhering to office policies and procedures.

Qualifications:
--- Bachelor's degree in business administration or a related field.
--- At least 3 years of experience in an office management role, preferably in a law firm or other professional services environment.
--- Strong organizational and communication skills.
--- Excellent interpersonal skills, with the ability to build and maintain positive relationships with staff, clients, and vendors.
--- Knowledge of legal and regulatory requirements for operating a law firm.
--- Proficiency with office software, such as Microsoft Office and case management software.
--- Demonstrated ability to manage multiple tasks and priorities, and adapt to changing circumstances.
--- Strong problem-solving skills and ability to make decisions independently.
--- Attention to detail and commitment to quality and accuracy.

About Company:
Our firm helps people protect their hard-earned legacy from probate, long-term care expenses, and unnecessary taxes by planning ahead. We believe everyone should make an estate plan to protect as much of their money as possible.



We are here to guide our clients through the complicated probate, tax, and long-term care laws, achieve positive results, and help them provide a legacy for their families. It is incredibly important to us that our clients come out of an extremely emotional process where their future may quite literally be on the line feeling that they had a legal team behind them who really cared, fought for them, and gave them a voice.



Benefits:

401(k)with matching

Health Insurance

Life Insurance

Paid time off

Dental Insurance

Vision Insurance

Health Savings Account

Keywords: Sheryll Law, PC, New Haven , Office Manager, Executive , Riverhead, Connecticut