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Manager of Volunteer Programs

Location: Westhampton
Posted on: March 15, 2023

Job Description:

Position Description: Bideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903!Full time employees of Bideawee enjoy benefits such as: Generous amounts of Paid Time Off 403(b) with matching employer contributions Discount services and pet food Health Reimbursement AccountPosition Purpose:The Bideawee Manager of Volunteer Programs will be a critical and public-facing part of the team that acquires, retains and deploys volunteers across the organization. This individual will participate in the development of key strategies and tactics to increase volunteer participation in all of the organizations volunteer-based programs (i.e. Adoption Center, Events, Corporate, Pet Therapy, Foster). This individual will be a member of the Volunteer Team and be required to collaborate with individuals within and outside this team. To be successful, the Manager of Volunteer Programs will be required to not simply implement programs, they must have the capability to generate ideas and find innovative ways to acquire, retain and motivate current and future volunteers. This individual will be given the responsibility of determining how to best utilize the volunteer assets to satisfy the needs of the various business areas. The Manager of Volunteer Programs must have experience and be comfortable proactively engaging consumers and have success quickly establishing a productive rapport and relationship with new and existing volunteers. The Manager of Volunteer Programs will be responsible for upholding the standards of the organization and will need to demonstrate attention to detail, the ability to follow direction and the capacity to inspire volunteers to action and commitment.The Manager of Volunteer Programs reports to the Senior Manager of Volunteer Programs and will play a critical role in the organization achieving success through the activation and utilization of volunteer resources. In this role, the individual will need to demonstrate organizational awareness and be comfortable communicating across the organization to solicit feedback on the effectiveness of programs or articulate the intent and anticipated benefit of volunteer initiatives. It is critical that the Manager of Volunteer Programs can prioritize initiatives and workload and have the wherewithal to articulate priorities to others within the organization when necessary. Comfort communicating with individuals verbally, through presentations and emails is necessary to be successful. An ability to master the volunteer management software system (Better Impact) is a requirement as is a working knowledge of basic computer programs (Word, Excel, PowerPoint). To be successful, an individual must be able to develop a plan for their specific area of responsibility and ensure that it can be seamlessly integrated into the master plan for the organization.Responsibilities/Duties/Functions/Tasks: Develop and execute the strategy to recruit, train, schedule, retain and recognize volunteers across all aspects of the volunteer program (Adoption Center, events, corporate, pet therapy, etc.). Administer a volunteer segmentation program that identifies volunteer skill set and matches them with the appropriate job. Monitor the morale of the volunteer base and create an open and honest culture based on continual dialogue. Understand departmental needs and allocate and track volunteer resources to ensure that resource allocation aligns with organizational and departmental needs. Liaison with the community. Research and establish contact with new partners to increase the organizations reach within the communities that Bideawee serves through new events, pet therapy, etc. Create a volunteer career path that allows volunteers to progressively take on more responsibility in the organization. Collaborate with other volunteer managers to create organization plans, standards and best practices that result in greater organizational efficiency and effectiveness. Identify and recruit new participants in the Bideawee Corporate Volunteer program. Establish and maintain the professional relationships with external trade partners (i.e. Pet Partners). Properly manage all aspects of identifying and filling any volunteer opportunities by collaborating with individual departments. Participate in the development of orientation, training and performance standards for the volunteer part of the organization. Support and execute events by staffing and fulfilling the operational requirements of events. Develop all scheduled communications with all volunteer groups. Establish, uphold and review volunteer and volunteer program standards on an annual basis. Arrange and conduct tours for groups as required. Refine and ensure the adherence to a volunteer on-boarding and mentoring program Be an active participant and collaborator in meetings. Must attend regular meetings in different Bideawee locations. Create and implement a calendar of events. Produce reports on volunteer allocation, hours and productivity. Maintain necessary files containing applications, forms, and trainings, Qualifications: Bachelors Degree 2 years of experience working with volunteers, on a related area: Community engagement, outreach, team leadership Passionate about Bideawees mission and animal welfare Ability and/or experience working with and designing programs for adults, seniors, and teen agers. Experience in partnership building, and program implementation and analysis 2 years of supervisory experience Customer care focused with an approachable demeanor Working knowledge of Word, Excel and PowerPoint Familiarity with Better Impact volunteer software preferred Ability to organize and prioritize multiple projects Experience engaging individuals in various levels across multiple levels of an organization (Bideawee & Partners) Demonstrated oral and verbal communication skills Willingness to work in the adoption center in a hands-on capacity when needed Must have a comfort level working with and around cats and dogs Good communications skills, interpersonal skills and negotiation skills Partnership building experience at a corporate or community level Knowledge of program management principles, strategic thinking and leadership The ability to work independently as well as collaboratively to support the organizations goals and strategies Ability to inspire others Self-motivated, highly efficient, Preferences: Degree in Business Administration, Human Resources,, Marketing, Education, Social Services, or relevant field Volunteer experience in community engagement, outreach, team leadership, or related area The ability to research and analyze various types of data and generate reports to track recruitment and retention. Creative, strategic, and data driven Strong familiarity with the local area. Must have the ability to make recommendations to effectively solve problems or issues, by using judgment that is in consistent with standards, practices, policies, procedures, regulation or government law. Sit, stand, lift things, travelCommitment to Diversity, Equity & Inclusion:Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce.Equal Opportunity:Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. $21/hr - $23/hrPI206179200

Keywords: BIDEAWEE, INC., New Haven , Manager of Volunteer Programs, Executive , Westhampton, Connecticut

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