Field Manager - Client Services and Field Operations
Company: Tortorella Group
Location: Hampton Bays
Posted on: January 27, 2023
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Job Description:
Nationally acclaimed and awarded for our expertise, The
Tortorella Group is recognized as the leading designer and builder
of high-end custom Gunite pools in New York and ranks among the top
50 nationwide.
Our passion is to demonstrate our exceptional skills by surpassing
our clients' expectations with creative and innovative abilities,
continue to build lasting relationships with our clients by
offering premier services through professionalism, reliability, and
knowledge.
Cultivating the limitless ability of our valuable employees by
investing in their education, training and nurturing their
talents.
POSITION SUMMARY
Experience: 2+ years with pool service and maintenance experience
and 2+ years in supervisory/management position required.
Supports the Service Division by ensuring the team of Field Techs
and Mechanics provide outstanding client service in an efficient
and profitable manner, including client retention and satisfaction.
Continue to grow the Service client base year over year. Partners
with other Managers to identify revenue growth opportunities that
include growing the client base, proposing new products, sales
opportunities for both Service and Construction and expand
training, as needed. Responsible for manpower planning and hiring,
including terminations and employee retention. Will also keep up
with technical trends and operation of all new equipment.
Accountable for handling all client issues, concerns, and client
retention, both within respective territory and for the Division as
a whole, as needed. Considered as one of the key subject matter
experts in the Division on pool chemistry and pool technology and
expected to share knowledge with colleagues and direct reports.
SKILLS & ABILITIES
Education: Minimum Associates Degree
Proficient in Word, Excel and Outlook
Other Requirements: Strong written and verbal communication
skills
Work Schedule: 6 days, including Saturdays and rotating on call
coverage in season
A complete job description is available upon request
Tortorella is an Equal Employment Opportunity Employer
Schedule
Benefits
Perks
Apply today on our website at www.tortorella.com/employment or by
emailing recruiting@tortorella.com or calling us at 631-728-8000
and ask for Recruiting.
Check out our other opportunities:
https://www.tortorella.com/employment-opportunities/
Applicants should be US Citizens or have authorization to work in
the United States / Los solicitantes deben ser ciudadanos
estadounidenses o estar autorizados para trabajar en los Estados
Unidos.
If you are unable to complete this application due to a disability,
contact us to ask for an accommodation or alternative application
process either through email at recruiting@tortorella.com or by
phone at 631-728-8000.
Applicants should be US Citizens or have authorization to work in
the United States / Los solicitantes deben ser ciudadanos
estadounidenses o estar autorizados para trabajar en los Estados
Unidos.
Tortorella is an Equal Opportunity Employer.
If you are unable to complete this application due to a disability,
contact us to ask for an accommodation or alternative application
process either through email at recruiting@tortorella.com or by
phone at 631-728-8000.
Keywords: Tortorella Group, New Haven , Field Manager - Client Services and Field Operations, Executive , Hampton Bays, Connecticut
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