Lead Analyst, Customer Energy Management
Company: NATIONAL GRID CO USA (NE POWER)
Location: Melville
Posted on: January 26, 2023
Job Description:
About us - - -National Grid is hiring a Lead Analyst in Customer
Enablement - Customer Support Products overseeing programs and
products for Low-Moderate Income (LMI) customers. -This position
can be located in Syracuse, NY Albany, NY, Buffalo, NY, Melville,
NY, Hicksville, or Brooklyn, NY.
Every day we deliver safe and secure energy to homes, communities,
and businesses. We are there when people need us the most. We
connect people to the energy they need for the lives they live. The
pace of change in society and our industry is accelerating and our
expertise and track record puts us in an unparalleled position to
shape the sustainable future of our industry. -To be successful we
must anticipate the needs of our customers, reducing the cost of
energy delivery today and pioneering the flexible energy systems of
tomorrow. This requires us to deliver on our promises and always
look for new opportunities to grow, both ourselves and our
business.
-At National Grid, we aim to create an environment where everyone
is welcomed for who they are and where our differences are
celebrated. We utilize the insights of our employees that come from
all different cultures, backgrounds, and beliefs to better serve
our customers and communities. - - - - -Job Purpose - -The Lead
Analyst will focus on the design and the development of strategy,
programs and partnerships focused on product growth for Energy
Efficiency programs, the Low-Income Energy Affordability Program
(EAP), as well as non-Energy Efficiency programs and offerings
within the low to moderate income (LMI) customer sector for New
York. -The role will focus on efforts to optimize LMI product
offerings in support of achieving regulatory and company targets,
increase customer participation and satisfaction as we strive
toward a clean, fair, and affordable energy future. - - -Key
Accountabilities - - -
- Lead the LMI customer portfolio of programs focused on
achievement of energy efficiency targets, demand management and
climate change objectives throughout the company to advance
National Grid's position as a leader in these fields.
- Collaborate and communicate with internal partners such as
Strategy, Customer Energy Management, Customer Sales & Solutions,
Market Segmentation & Growth, Customer Groups, Credit & Collection,
Procurement, Legal, Regulatory, EM&V, Corporate communications,
etc. on LMI programs and offerings. -
- Focus will be on product life cycle for programs and services
from program development and design, supporting through
implementation, and applying market insights, customer data and
evaluation findings to inform the process and program
improvements.
- Lead the optimization of LMI product and service development to
support regulatory requirements, meet compliance obligations, as
well as Earning Adjust Mechanism (EAM) achievement through energy
savings, carbon reduction, and peak reduction, as well as
contribute to the growth of the programs/products to increase
customer participation and satisfaction.
- Support the negotiation of new or modified programs, overall
funding levels, performance incentives, reporting requirements and
metrics with regulatory agencies, non-utility Parties, regional
collaboratives, efficiency program providers, local government,
customer groups, environmental organizations, and others to ensure
best value for National Grid.
- Coordinate and collaborate with key external stakeholders, such
as: NY State Public Service Commission & Staff, and other energy
efficiency program administrators and state agencies, as well as
Low-Moderate income stakeholders to increase opportunities with new
and existing customers.
- Responsible for ensuring completion of required regulatory
filings and contribute content for the LMI proceedings, Energy
Affordability Program (EAP) proceeding, energy efficiency plans,
rate cases, etc. - -Qualifications - -
- BA/BS in a business, social science or energy sustainability
related area or 3-5+ years equivalent experience required.
-Advanced degree a plus. - -
- Knowledge of the clean energy industry, utility operations,
low-income customer needs, energy legislation or affordable housing
is preferred.
- 3-5 + years of energy efficiency, residential or LMI program
design, or energy industry related analytical and/or regulatory
work.
- Must possess strong management skills, excellent verbal and
written communication skills and the ability to write reports and
develop presentations for senior management as required.
- Experience managing a program(s) that includes technical,
financial, and regulatory elements.
- Understanding of the regulatory environment and experience
working with and meeting regulatory requirements.
- Ability to stay current with developments in the fast-moving
utilities marketplace, anticipate future customer needs and
recommend appropriate action.
- Strongly demonstrates all National Grid's leadership qualities
and capabilities.
- Significant project management and influencing skills. -More
Information#Li - Hybrid#LI - STR1 - - -SalaryUpstate NY: $98,000 -
$115,000 a yearDownstate NY: $116,000 - $137,000 a year - - - -This
position has a career path which provides for advancement
opportunities within and across bands as you develop and evolve in
the position; gaining experience, expertise and acquiring and
applying technical skills. Candidates will be assessed and provided
offers against the minimum qualifications of this role and their
individual experience. -National Grid is an equal opportunity
employer that values a broad diversity of talent, knowledge,
experience and expertise. ---We foster a culture of inclusion that
drives employee engagement to deliver superior performance to the
communities we serve. ---National Grid is proud to be an
affirmative action employer. We encourage minorities, women,
individuals with disabilities and protected veterans to join the
National Grid team. -
Keywords: NATIONAL GRID CO USA (NE POWER), New Haven , Lead Analyst, Customer Energy Management, Executive , Melville, Connecticut
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