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Senior Manager IT Business Partner - Research

Company: Alexion Pharmaceuticals, Inc.
Location: New Haven
Posted on: January 21, 2023

Job Description:

Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives. At Alexion, people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.

This is what you will do:

This position will partner on business strategy and driving process and technology across Data Sciences/Bioinformatics/Genomics, Internal Research, External Research, Bioanalytical Development, Translational Medicine, Pre-Clinical Research, and Discovery Sciences. The role will require the ability to match IT strategy to Research priorities and then translate this strategy into execution with a "hands-on" approach to delivering IT solutions. You will work with IT and business partners to build an outstanding architecture framework and strategy, implementation roadmaps, and governance, to support the constantly evolving needs in the BioPharma industry. The resulting strategy will be based on industry guidelines and Alexion standards, while periodically evolving in alignment with future business needs and capabilities. You will apply the strategic framework to establish a target-state architecture that will guide the design, development, and delivery of key IT solutions in supporting the business strategy/needs.

* You must have excellent communication and customer service skills and must be prepared to regularly use these skills in presentations to colleagues. Constructive communication will be encouraged down to the most junior staff members as well as up the leadership ladder. In all endeavors, they must maintain a professional level of preparation and performance.
* In addition, you must stay abreast of new technologies and be willing to present and/or train fellow team members on the technologies. You should have a demeanor of continuous improvement and strive to make one thing better every day.
* You must also manage ambiguity and complexity, optimize work processes and drive engagement, get results, and overall drive the implementation and adoption of business IT Quality and Laboratory systems to meet the Business requirements. Alexion process demands that operational streamlining and efficiency is driven by a simple, compliant, and suitable business process that meets the strategic goals of accommodating growth and compliance.

You will be responsible for:

* Serve as the IT Leader and focal point to build a business partnership for the Research business areas: Data Sciences/Bioinformatics/Genomics, Clinical Pharmacology, Internal Research, External Research, Bioanalytical Development, Translational Medicine, Pre-Clinical Research and Discovery Sciences.
* Develop and maintain strategy and roadmaps for the information, data, and process needs of the business areas listed.
* Recruit appropriate talent (Business Architects, Business Analysts, Project Managers, and Architects with specific domain knowledge) and handle vendors and vendor relationships as needed.
* Be responsible for the authoring of documentation such as requirements specifications, data models, test plans, and other SDLC deliverables.
* Partner with IT and Research leaders to clarify requirements and prepare appropriate project deliverables and requirements.
* Drive the execution of IT projects in collaboration with suppliers, business partners, team, and management.
* Anticipate, understand, and communicate the implications of technical decisions on the business, application, and project timelines and influence decisions accordingly.
* Define, lead, and implement technical work, software integration, and data integration activities.
* Partner with Strategic Sourcing on vendor and license management for software and vendor/supplier support services.
* Support the business in achieving its business and compliance objectives.
* Manage the IT Research, Product Development, Clinical Supply, and lab systems quality events including deviations, CAPAs, effectiveness checks, periodic reviews, user access reviews and audit trail reviews.
* Provide audit support for applications where appropriate.

You will need to have:

* Bachelor's Degree preferably in IT/ or Business-related discipline.
* 3+ years progressive experience in Research / Quality / Laboratory systems within a regulated enterprise environment.
* Strong cross-functional knowledge across Quality Control & associated Technologies & Processes.
* Quality Control Network Infrastructure understanding.
* Computer Systems Validation, GAMP5 experience and familiarity with both regulatory (GxP) and corporate compliance domains.
* Project Management experience 3+ years.
* Systems selection process and RFP.
* IT Tools and processes as it relates to ITIL/ISPE.
* Application Management & Configuration management.
* 3 years at management level.
* 3+ years Relationship management.
* The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We would prefer for you to have:

* Detail-oriented and ability to work independently and collaboratively in a deadline-driven environment.
* Prior experience integrating systems to support lab data capture, analysis, scientific knowledge management, and enabling external teamwork.
* Experience with Research laboratory systems and processes (ELN, SDMS, bioinformatics platforms, lab automation, protein/molecular sciences & engineering, drug screening, biologics research, preclinical research), analytical chemistry, fermentation, and process management.
* Excellent communication skills and ability to interact with colleagues at all levels.
* Strong analytical, problem solving and critical thinking skills.
* Strategic mindset and experience with supporting a Research Operations environment.
* Ability to act decisively in an uncertain environment.


Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at:

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion has taken critical steps to protect colleagues, loved ones, and patients from COVID-19 and its variants. All US-based employees must comply with Alexion's COVID-19 vaccination mandate. Alexion provides exceptions based on applicable state law as well as reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding a legally required exemption or accommodation, please contact Alexion participates in E-Verify.

As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, and much more.

AstraZeneca completed its acquisition of Alexion, marking the creation of Alexion, AstraZeneca Rare Disease. If you're interested in career opportunities with AstraZeneca, click here.

Keywords: Alexion Pharmaceuticals, Inc., New Haven , Senior Manager IT Business Partner - Research, Executive , New Haven, Connecticut

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