Account Manager
Company: Quest Diagnostics Inc
Location: Melville
Posted on: June 21, 2022
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Job Description:
Internal Account Manager (Inside Sales) We Provide Solutions.
Patients and Physicians rely on our diagnostic testing, information
and services to help them make better healthcare decisions. These
are often serious decisions with far reaching consequences, and
require sensitivity, tact and a clear dedication to service. It's
about providing clarity and hope. In Sales, you will work for the
world leader in the industry, with a career where you can expand
your skills and knowledge. You'll have a role where you can act
with professionalism, you can inspire colleagues, and you can care
about the work we do and the people we serve. At Quest, our Sales
Teams are often the public face of our organization. As a result,
we make every effort to support and develop their skills. Working
across a strong customer base, you'll find you have the flexibility
and autonomy to structure your days while having the confidence
that comes from promoting a well-recognized and trusted brand. With
lots of opportunities for repeat business and referrals, we also
offer outstanding support, plus great pay and benefits. The
Internal Account Manager (IAM) will be responsible for lead
generation, upsells and total attainment of laboratory diagnostic
services to accounts within an assigned territory through
tele-sales as well as in person visits. IAMs will be aligned with
specific Account Executives who will partner with them in growing
the business. The IAM's book of business typically consists of
accounts with up to $3,000 monthly revenue. Job Accountabilities /*
Develop and implement sales plan to target accounts for growth in
line with regional market strategy. /* Manage account inquiries in
a manner to minimize account attrition and negative volume
variance. /* Assist field sales staff by prospecting new business
opportunities and evaluating potential growth opportunities of
existing clients. /* Analyze targeted accounts and develop
recommendations to acquire their business through information
collection, marketing initiatives, sales call cycle, etc. /* Drive
sales through pre-call planning, post-call analysis and follow-up.
/* Analyze the utilization/profitability of existing accounts, then
develop and execute action plans to increase these returns. /*
Educate customers on all new products and services through
telemarketing. /* Implement Integrity Selling on all sales calls;
engage the "Why Quest" messaging /* Maintain a breadth of knowledge
of all connectivity products and solutions (i.e. Quanum, EMR
interfaces, QDRS) /* Develop and maintain knowledge of tests and
services provided by competitors and utilize this information to
solidify or enhance Quest Diagnostics' market position. /* Field
travel to build stronger relationships, develop sales/service
acumen and close close select leads with AEs /* Cover Open
Territories as assigned by manager /* Utilize and complete all
administrative tasks on time. /* Ensure total compliance with all
company policies and government regulations. /* Manage other
projects/responsibilities as assigned by manager. Job Requirements
- Incumbent should possess the knowledge, skills and experience
obtained by: /* Bachelor's Degree; preferably in Business,
Marketing, or the Life Sciences. /* Knowledge of
Healthcare/Laboratory Industry and general economics of business
preferred /* Inside sales or B2B sales experience preferred /*
Demonstrated solid communication skills, both oral and written /*
PC skills, including knowledge of Microsoft Software All
requirements are subject to possible modifications to reasonably
accommodate individuals with disabilities. or Citizenship. Quest
Diagnostics is an Equal Opportunity Employer: Women / Minorities /
Veterans / Disabled / Sexual Orientation / Gender Identity.
Keywords: Quest Diagnostics Inc, New Haven , Account Manager, Executive , Melville, Connecticut
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