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Franchised Front Office Manager

Company: Marriott International
Location: New Haven
Posted on: November 18, 2021

Job Description:

Posting Date Nov 05, 2021 Job Number Job Category Rooms & Guest Services Operations Location Courtyard New Haven at Yale, 30 Whalley Ave, New Haven, Connecticut, United States VIEW ON MAP Brand Courtyard by Marriott Schedule Full-Time Relocation? N Position Type Management Located Remotely? N Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. Job Summary Who this job will appeal to This position is for someone seeking fast tracked development. You're the business manager for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then this job may have just the opportunity you need, as Front Office Manager. This is a temporary position. As Front Office Manager, you will Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness. Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit. Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle. Act as Manager on Duty, when duty calls. Fundamentals The ideal candidate for this position Minimum two years hotel supervisory experience required for consideration. A four-year college degree or equivalent education or experience is required, with two to three years' in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected. This company is an equal opportunity employer. frnch1

Keywords: Marriott International, New Haven , Franchised Front Office Manager, Executive , New Haven, Connecticut

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