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Associate Director, Patient Services Neurology Strategy

Company: Alexion Pharma Spain S.L.
Location: New Haven
Posted on: February 22, 2021

Job Description:

Associate Director, Patient Services Neurology Strategy Attention: If you are a current Alexion employee, please apply via
Alexion's internal Life & Career portal . Note that you will need to be connected to the VPN if you are applying away from the office. Alexion does not contact candidates via instant messaging or chat tools. At no time will we ask candidates for fees associated with obtaining software, nor do we provide employees with a cashier's check to purchase new equipment. If you are contacted in this manner, please be aware that it is fraudulent, and please do not provide any information or money to these individuals. Applicants should only apply through this Alexion website. Any fraudulent activity should be reported to Share this job This position can be based from the Boston location or remote/virtual, based anywhere in the United States and may require up to 10% travel to existing Alexion sites. Position Summary The Associate Director for Neurology Strategy in Alexion's Patient Services will drive the implementation and ongoing management of key initiatives across all aspects of Patient Services. The primary purpose will be to support the Neurology Business Unit within Patient Services ensuring that we are providing best in class support to our patients. The role will be critical to the development, implementation, and management of strategic patient support initiatives that support a successful and efficient patient journey. This role will work will all levels of Patient Services and many cross functional partners including Field Team, Market Access, IT, Brand Teams, and more to understand patient needs, develop appropriate strategies, and manage the tactics that come from these strategies . Job Duties & Responsibilities

  • Design and implement initiatives that will positively impact and drive successful patient journey
  • Manage patient support programs including day-to-day management, operations partnership, and strategic improvements
  • Utilize data to analyze business performance and update strategies as needed
  • Partner with brand teams on patient engagement strategy
  • Support launch planning for future Neurology launches
  • Partner with Patient Services colleagues on program feedback and designing needed updates to existing programs and tactics
  • Partner cross functionally to implement new initiatives including material design and approval, training plan, and communication strategy
  • Partner with marketing on messaging, form creation, website updates, etc.
  • Partner with patient advocacy to understand patient needs Essential Qualifications
    • BA/BS degree required, advanced degree a plus
    • 5+ years health care industry experience, pharmaceutical experience required Preferred Qualifications
      • Strong understanding of patient assistance program development and implementation required
      • In-depth knowledge and current expertise of HIPAA, OIG, CMS and privacy and regulatory statutes.
      • Established standard of excellence for independent personal performance.
      • Excellent project management skills and ability to manage and execute complex projects independently.
      • Strong healthcare customer orientation and customer management skills.
      • Strong verbal and written communication skills.
      • Ability to partner, build relationships and influence decision making within multi-disciplinary teams
      • Manage and influence on multiple organizational levels.
      • Manage complexity, think strategically, and understand details.
      • Extensive understanding of the pharmaceutical industry and the competitive environment.
      • Excellent partnering skills and demonstrate ability to negotiate effectively. ,
        -- Some opportunities happen only once in a lifetime - like a job where you have the extraordinary opportunity to change lives. At Alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseases. These patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake. Alexion--is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. As a leader in rare diseases for more than 25 years,--Alexion--has developed and commercializes two approved complement inhibitors to treat patients with paroxysmal nocturnal hemoglobinuria (PNH) and atypical hemolytic uremic syndrome (aHUS), as well as the first and only approved complement inhibitor to treat anti-acetylcholine receptor (AchR) antibody-positive generalized myasthenia gravis (gMG) and neuromyelitis optica spectrum disorder (NMOSD).--Alexion--also has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (HPP) and lysosomal acid lipase deficiency (LAL-D) as well as the first and only approved Factor Xa inhibitor reversal agent. In addition, the company is developing several mid-to-late-stage therapies, including a copper-binding agent for Wilson disease, an anti-neonatal Fc receptor (FcRn) antibody for rare Immunoglobulin G (IgG)-mediated diseases and an oral Factor D inhibitor as well as several early-stage therapies, including one for light chain (AL) amyloidosis, a second oral Factor D inhibitor and a third complement inhibitor.--Alexion--focuses its research efforts on novel molecules and targets in the complement cascade and its development efforts on the core therapeutic areas of hematology, nephrology, neurology, metabolic disorders and cardiology. Headquartered in--Boston, Massachusetts,--Alexion--has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at: . As a leading employer in our industry, Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more. Alexion participates in E-Verify process. To learn more, please click on attached document(s)

Keywords: Alexion Pharma Spain S.L., New Haven , Associate Director, Patient Services Neurology Strategy, Executive , New Haven, Connecticut

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