Field Service Engineer

Company: Orion Talent
Location: New Haven
Posted on: March 16, 2023

Job Description:

Orion Talent, the nation's largest military recruiting firm, is currently recruiting transitioning or former military professionals for Field Service Engineer positions with a global company that produces the most efficient boiler system solutions in the world.

Position Details
Location: Remote in Central Connecticut (New Haven, New London, Hartford, etc.). Assigned to office in New Jersey
Pay: $33/hr + OT. Increase to $35/hr after probationary period.
Schedule: Typically, M-F days with occasional off hours and weekend work as needed.
Travel: Daily travel within region with minimal overnight travel. Expect 2-5 hours of drive time each day
Benefits: Comprehensive benefits package including low-cost medical plans through Anthem, complimentary life, AD&D, and long-term disability, 401(k) with company match, PTO, paid holidays, uniform stipend and more.
Vaccine Requirement: None

Position Description
As a Field Service Engineer, you will act as a customer service technician for company representatives (70%) and customers (30%) for the Maintenance Department. You will service, inspect, and repair all boilers. You will also schedule all boiler start-ups and inspections. You will be required to maintain and manage parts inventory in the stock room or service vans and must provide excellent customer service and build customer trust. Responsibilities will include:
--- Perform regular maintenance on boiler room equipment.
--- Perform and report the results of water analysis at the customer's site.
--- Troubleshoot and repair boiler room equipment.
--- Utilize water management, maintenance, and inspection reports
--- Create proposals for customer site improvements.
--- Manage installation projects of boiler and water treatment equipment.
--- Adhere to and support all of the company's Safety Health and Environmental program.
--- Maintain parts and tool inventory on the service vehicle.
--- Recognize and act on opportunities to upsell additional products and services to customers
--- Perform other tasks as required.

Position Requirements
--- This position is ideally suited for a transitioning or former military technician with solid understanding of fluid theory, pumps, and valves along with a good general electrical knowledge.
--- This is a "road warrior" position, so you should be very comfortable spending up to several hours of windshield time daily.
--- Proficiency at creating reports using Microsoft Office and possess strong communication skills; able to lead presentations and meetings by explaining key concepts concisely.
--- To be successful, you will need to build and maintain customer trust while keeping a business-oriented mindset and professional attitude.
--- While you will generally work M-F day shift, you must be available in flexible hours as needed for customer support or emergency situations.
--- As you will be issued a company vehicle, you must possess a current valid driver's license with no restrictions.

Keywords: Orion Talent, New Haven , Field Service Engineer, Engineering , New Haven, Connecticut