CRM Engineer, Senior

Feel Good About Doing Good
The Client's is a tax-exempt fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our mission: our profits are donated to help those in need and to support our faith $1.73B over the past ten years.

While we have many employees who are not Catholic, we follow the Church's teachings in our investment strategies and our employee benefits. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.

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This is a Direct Hire need for the Digital Customer Delivery Group.

Manager prefers local candidates, who can be onsite 2 days a week as this is a hybrid role. This is for the New Haven, CT office.

Some flexibility with the salary for the right candidate based on skill sets and experience.


Job Description
Overview
The Sr CRM Engineer , will design, develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The Sr.CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community.
Core Responsibilities
Create Microsoft Power Apps Develop Proof of Concepts (PoCs) to test new functionalities Design, develop, test, and implement D365 PowerApps and related flows Design, develop, test, and implement custom features and processes in Microsoft Dynamics Participate in business case creation and estimation of work Recommend and implement best practices for Client's -Consult with business to modernize business processes by leveraging PowerApps and automation Assist in communicating new features released to users Create and maintain application solution documentation Assist in writing user guides for newly developed apps Monitor and troubleshoot performance or other issues when needed On-call and/or after-hours work required
Essential Competencies
Professionalism/Personal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients

Skill -Qualifications
Required:
Must be able to manage multiple projects simultaneously with the ability to work well under pressure Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels. Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities At least 4 years of hands-on development experience with CRM solutions , D365 / CRM and/or Power Platform experience preferred Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service Excellent UI design skill and hands on experience in designing and developing entities in PowerApps. Good exposure to Common data services like Dataverse andintegration to CRM solutions like Dynamics 365. Experience Using API custom-connectors within PowerApps. Experience Developing Custom components for PowerApps. Experience configuring Model Driven Apps for Dynamics 365. Microsoft Power Pages administration, implementation, customizations, development and usage Experience in embedding PowerApps in Dynamics 365 and custom applications. Experience Using API custom-connectors within PowerApps At least 3 years experience using javascript to perform functions that extend Dynamics 365 Preferred:
Strong functional knowledge of CRM, specifically,, Sales, Marketing and Customer Service modules Experience working in an Agile Scrum environment. Experience working with DevSecOps A demonstrated working knowledge of design patterns and frameworks Familiar with software security principals and defensive coding best practices
Education and Experience Qualifications
Required:

• 
  
• Bachelors Degree in Computer Science, engineering or relevant field
  
• 6+ years hands on CRM experience
  
• 3+ Year of Building PowerApps and Flow structure driven Apps
  
• 8+ years IT experience
  
• Strong problem-solving skills -- must be able to think critically and independently
  
  
• Preferred:
  
  
• Microsoft Certification in PowerApps
  
• Client's -Cares
  Professional Development: Certification, designation, and tuition reimbursement.
  Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement savings plans fully funded by the company.
  Health and Wellness:
  
• Our mission is focused on family and faith, and we support our employees in seeking a balanced life.
  
  Employee benefits include:
  Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
  
  
• Short-term disability and term life insurance fully paid for by the company;
  
• Up to 12 weeks of childbirth leave under our STD policy.
  
• One week of fully paid parental leave for all new parents, including adoptive and foster parents.
  
• A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions;
  
• Long-term disability insurance [confirm];
  
• Dental insurance;
  
• Vision insurance;
  
• Health club membership reimbursement;
  
• Employee Assistance Program.
  
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