Concierge
Company: Waterton Search
Location: White Plains
Posted on: April 2, 2026
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Job Description:
Who is Waterton? We are passionate about delivering an
incredible Resident Experience, which we believe is made possible
by offering an extraordinary experience for our talented
associates. We value performance that delivers experiences that
exceed expectations, coupled with an unwavering commitment to
Investor and Resident service excellence. With over 24 years of
investment and property management experience, we strive to
exemplify what we call Resitality®. We're looking for a talented
Concierge to join our team! Waterton is currently seeking an
energetic, professional, personable, and customer service oriented
Concierge for our 3rd shift! As concierge, you will provide
expeditious and efficient door service for residents and guests of
the community. Above all, you will have a passion for exceeding
resident expectations and providing exceptional customer service.
How you will contribute to our team: Establish and maintain good
relations with residents, prospective residents, all customers,
vendors and co-workers. Communicate in a courteous and professional
manner at all times. Open doors for residents and their guests when
entering and exiting the building while maintaining a courteous
disposition. Assist with baggage, etc. when necessary. Provide
access for residents’ guests, delivery and service personnel at
residents’ and management’s request. Maintain contractor log and
visitor log. Obtain identification as required. Monitor entrances
and exits, and all activity in the front lobby and property
entrances where applicable. What our ideal candidate looks like:
Must have the availability to work a flexible schedule any day of
the week. Excellent customer service skills while maintaining the
highest standards of professionalism. Ability to resolve minor
problems while remaining courteous and professional. Ability to
communicate effectively. Ability to use and learn new computer
software. Must be team oriented. Evenings, weekends and/or holidays
maybe required. How we will recognize and reward you: At Waterton,
we recognize that compensation and benefits are important not only
to our associates but to their families as well. We offer a wide
variety of rewards to meet everyone’s needs including: Competitive
compensation and incentive program participation. Full suite of
benefits, including Medical, Dental, 401K, Life, Disability, and
even pet insurance. Generous Paid Time Off and holiday schedules. A
commitment to life-long learning through learning plans that
include internal and external trainings, as well as consideration
for tuition reimbursement. Employee discounts and wellness
initiatives. Typical base pay for this role: $19- $21/ hour Why
Waterton? Waterton has grown from very humble beginnings with one
phone and two desks to the successful, nationally recognized real
estate investment and management firm it is today. As Waterton has
evolved and grown, one thing has remained constant - the drive to
achieve results by exceeding expectations. Our Associates embrace
and embody The Waterton Way , which serves as the roadmap for how
we treat each other: Be Nice, Listen and Talk, Own It, Get It Done,
and most importantly Have Fun. We look for exceptional candidates
with the passion and expertise that it takes to wow every resident,
guest, and investor. We firmly believe that our superior ability to
serve our customers differentiates us. We empower our Associates to
think and act like an owner and use the Waterton Way to serve our
residents and guests in a way that exceeds their expectations,
going above and beyond to create the ultimate service experience or
what we call Resitality ® ! Does this sound like you? Apply today!
Waterton strongly supports diversity and inclusion in the
workplace. All qualified applicants are encouraged to apply.
Keywords: Waterton Search, New Haven , Concierge, Customer Service & Call Center , White Plains, Connecticut
